Oracle Consulting Implementation Snr Manager in Singapore, Singapore

Consulting Implementation Snr Manager

Preferred Qualifications

KEY OBJECTIVES

  • Manages the FBGBU

Consulting business operations in Singapore (thereby called “the

team”) – i.e. people management, portfolio/delivery management and sales

enablement

  • Has profit

and loss responsibility

or financial/expense management of practice

  • Creates

division strategy and consults with senior management in providing direction to

ensure growth and financial success

ROLE & RESPONSIBILITIES

People & Business Management

  • Ensures that

the required systems, tools, and processes are in place to support

implementation of operational business plans and goals

Monitors and

measures achievement of goals

  • Manages

multiple first line managers and/or senior level individual contributors

  • Interviews,

hires, on-boards and mentors new hires, engages and motivates the team

  • Establishes

systematic performance standards, and ensures that performance issues are

identified and acted upon promptly

  • Ensures each

team member has an up-to-date performance and development plan

  • Encourages

development and retention planning for top talent across the team

  • Resolves

staffing issue in complex engagements

  • Accountable

for managing and growing the revenue stream and customer base

  • Accountable

for operational/financial metrics and overall business results of practice

Delivery Management

  • Develops

strategy and plans to successfully implement operational policies and achieve

business objectives

  • Responsible

for maintaining strategic direction, ensuring profitable growth of the

practice, quality of consulting delivery, and maintaining customer

referenceability

  • Works with

customers or through partners in a partnering and consultative mode to define

appropriate approaches, solutions, and timelines

  • Clarifies

key issues and strategies with appropriate stakeholders in the client

organization

  • Articulates the contribution of

Oracle's products and services in meeting the customer's business objectives

  • May serve as

advisor or project sponsor role for moderately complex engagements

Sales Enablement

  • Prospects

for new product and service opportunities while promoting the entire solution

suite in one's practice

  • Engages

other Oracle resources and partners in a consultative process to maximize sales

  • Evaluates

qualified leads and develops quality proposals that produce profitable

estimates

  • Establishes

realistic expectations with clients throughout the sales process, leading to

the effective closure of sales

  • Reinforces

the prescribed sales process and business practices with the team, keeping the

cost of sales under control

EXPERIENCE

AND ATTRIBUTES

  • More than 10

years of relevant experience including 5 years in consulting and 2 years in

project management leadership

  • Direct line

management experience including project, people, customer, financial management

preferred

  • Expertise in

hotel management systems products, technology and industry

  • Owns current

knowledge of the state of hospitality technology market, solutions, industry,

competition and environment in the assigned region

  • Undergraduate

degree or equivalent experience

  • Ability to

travel as needed, being flexible with time

PROFESSIONAL SKILLS

  • Adapts a

leadership style to fit different situations, and focuses individual and group

energies on appropriate key objectives

Inspires others to achieve a shared vision

  • Excellent

team player with strong interpersonal and relationship building abilities

Able to liaise with various internal and external

stakeholders at different levels in the organization

  • Outstanding

communication skills

Expresses and articulates key elements of ideas/concepts

(written and verbal) in logical, descriptive, and comprehensive manner

Anticipates reactions and responds appropriately

  • Displays

strong tenacity and drive to see things through to successful conclusion

Demonstrates

a sense of urgency, a propensity for action, and confidence in the likely

success of plans and initiatives

Delivers results that meet or exceed expectations

  • Ability to

secure commitment for change initiatives and effectively address any concerns

  • Takes

ownership of and resolves very complex problems in a way that demonstrates

balanced judgment

Develops creative workarounds and solutions for many

problems within appropriate timeframes

  • Advanced

strategic thinking and decision-making abilities

Ability to participate in multiple activities

simultaneously and manage a wide variety of tasks with priorities and goals

Detailed Description and Job Requirements

Responsible for supervising a team of Implementation Consultants and/or Consulting Implementation Managers, ensuring quality work at customer sites. Has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products. Monitors Implementation Consultant and/or Consulting Implementation Managers activities and performance on projects. May serve as project advisor for more complex engagements

Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Effectively consults with management of customer organizations. May participate in sales proposals in a pre-sales capacity. May assist with end-user training and take the establishment live on the system after everything has been configured and everyone is trained. Provides coaching, guidance and feedback to develop skills of team members. Typically leads both managers and Individual Contributors for a territory/region. Develops and executes strategic regional plans with guidance from the Area Manager or Director. Demonstrates multiple business processes expertise within one product family. Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements.

Four year degree preferred and 5 – 7 years of experience relevant to this position including 2 years implementation consulting experience preferred. Deep knowledge of Implementation Consultant role. Product or technical expertise relevant to area of focus. Effective written and verbal communication skills. Ability to relate to customers and understand their needs. Ability to build rapport with team members. Ability to travel as needed.

Job: Consulting

Location: SG-Singapore

Job Type: Regular Employee Hire

Organization: Oracle