Oracle Implementation Consultant I in Singapore, Singapore
Implementation Consultant I
Deployment, integration and user training of existing Opera PMS & S&C solutions remotely or at customer sites
Responsible in conjunction with the local product team for local quality assurance of new product and version releases prior to distribution in your region
Ensure familiarity with new releases as they become available
Train the concepts and procedures of Opera PMS & S&C solutions to the customer in region
Liaise with Product experts in the regional office on client requests for enhancements and development.
Minimum two years’ experience installing/configuring/supporting Property Management Systems software in the Asia Pacific region
Previous training experience in the area of theoretical/conceptual training
Knowledge of hotel operation and financial procedures
Experience in Microsoft suite of products in particular, Outlook, Excel, Word, Project and PowerPoint
High level of competency with English language
Previous experience with alternative automated property management systems or payment gateway
Familiarity with NT Operating System, Windows 2000, AIX, Oracle and PC Anywhere
Good working knowledge of Networks, PC’s and troubleshooting installation issues
Detailed Description and Job Requirements
Entry-level implementation professional who analyzes customer needs , configures the solution, and installs it at the customer site.
Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.
0 to 2 years of experience relevant to the role. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Job Type: Regular Employee Hire