Oracle IT Principal Consultant - Oracle Managed Cloud in Singapore, Singapore

IT Principal Consultant - Oracle Managed Cloud

Preferred Qualifications

Job Summary:

Oracle Premium Cloud Operations (PCO) provides end-to-end

Oracle Fusion Applications SaaS management solutions to our customers utilizing

ITIL based processes. This team is responsible for providing managed services

for Fusion Applications provisioning, implementation support, production

operations support, migrations and upgrades, change management, release

management, cloning and automation solutions for selected, Premium customers.

The PCO Team’s newest offering is “Fusion

Applications SaaS@Customer.” A customer

of this offering will obtain “Oracle Cloud@Customer” hardware installed in

their datacenter, Fusion SaaS applications software and database to run on that

hardware, and all hardware/software support services provided under subscription model.

The

PCO (Oracle Premium Cloud

Operations) team seeks a self motivated individual contributor and

dynamic team player capable of working with globalized Fusion Applications

Premium Cloud Operations team.

As a

member of PCO Organization, your focus is to deliver support and solutions to

the Oracle customer while serving as an advocate for customer needs. You will

offer strategic technical support to assure the highest level of customer

satisfaction. A primary focus is to create/utilize automated technology and

instrumentation to diagnose, document, and resolve or avoid customer issues. Engage

in end to end operations activities that cover install, patch, upgrade, maintain,

diagnose, document and troubleshoot. You are expected to be an expert member of

the technical problem solving/problem avoidance team, routinely sought after to

address extremely complex, critical customer issues. Frequent on-site visits

may be required during critical delivery milestones. Work is non-routine and

very complex, involving the application of advanced technical/business skills

in area of specialization.

Requirements and Qualifications :

  • BS degree in Computer Science/MIS/Engineering or

a related field, with a 3.0GPA or higher

  • 8 years experience with core Oracle products or

7 years experience with Oracle Applications products. Proven professional

experience demonstrating an understanding of Applications at a functional and

technical level (preferably Oracle).

  • You must have two of the top 4 skills listed

below:

ü

Experience with administration and configuration

of Oracle Fusion MW, Weblogic, SOA suite, Portal and Identity management Suite

ü

Experience with administration of one of the

application management suite such as Fusion Applications / E-business suite

ü

Experience managing Oracle databases including

installation, upgrade, patching, cloning, backup and recovery.

ü

Troubleshooting skills for critical database,

application, networking and system administration issues

ü

Experience with Performance Tuning and

techniques ( SGA tuning, DB Tuning, Apps tuning ,use of tkprof ,AWR etc.)

  • Excellent verbal and written communication

skills

  • Collaborative team play

  • Candidate must be willing to work in shifts

and/or On-Call Basis.

  • Candidate is required to work from Oracle Office/

Customer Locations.


Working from customer on-site location while on

assignment.


Working from an Oracle office while not on

specific customer assignment.


Providing on-site weekend coverage

Experience with Oracle Transparent Data Encryption, Database

Vault, or Golden Gate would be a plus.

Responsibilitiesand Duties:

  • Some of expected Job duties for this Role

involves:

ü

Travel to customer sites around critical

customer milestones.

ü

Manage day to day Cloud Operations activities

for the assigned customer and make sure they are inline with customer's

milestones.

ü

Analyze, troubleshoot and resolve issues reported by customer with

help from Oracle Product support teams to maintain SLAs.

ü

Help customer in Go live activities as an

operations point of contact.

ü

Analyze Environment performance in context with

customer plan and suggest corrective action by working with internal Oracle

teams.

ü

Facilitating customer in their performance

testing.

ü

Take up technical projects to improve overall

quality of service for customers.

Detailed Description and Job Requirements

Work with Oracle

  • s world class technology to develop, implement, and support Oracle

  • s global infrastructure.

As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. BS or equivalent experience in programming on enterprise or department servers or systems.

Job: Information Technology

Location: SG-Singapore

Job Type: Regular Employee Hire

Organization: Oracle