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Accenture Security Monitoring Analyst in Singapore, Singapore

This role is part of Accenture's Managed Security Services Practice (under the Technology-Security Services group) and is responsible for the monitoring and close handling of these activities within the SOC for clients.

Key Responsibilities

  • Monitor and analyze log data, network traffic and/or alerts generated by a variety of security technologies in real-time; escalate and explain validated security incidents to customers.

  • Investigate attacks against customer networks.

  • Write up security incident reports detailing the threat, its characteristics, and possible remediation activities.

  • Research new threats and ensure appropriate detection capabilities are in place to identify and respond to these threats.

  • Routinely review security incidents and other customer deliverables for adherence to the established procedures and guidelines. Document, rectify, and provide feedback to other analysts as necessary.

  • Ensure the quality and timeliness of the security incident detection and classification service.

  • Ensure standards and procedures are adhered to within defined SLA’s.

  • Articulate security issues to customers, both verbally and written.

  • Referring difficult or complex issues to more experienced staff.

  • Understanding of current vulnerabilities, attacks and countermeasures.

  • Developing knowledge of key security technologies.

  • Developing knowledge of cyber-attacks and vulnerabilities.

  • Identify opportunities for process improvement.

  • Manage and track customer issues and requests.

  • Whilst there is no Shift Work per se, this role fits within a 24x7x365 “follow the sun” team to deliver monitoring services and support across multiple customers.

  • Support other teams as needed.

In order to be successful at this role you must have experience in most of the following:

  • 2+ years of experience working as a SOC Engineer in a SOC environment

  • Experience in an operational environment, with customer-facing responsibilities.

  • Previous experience in an information/cyber security role – ideally focused on intrusion detection/security monitoring and analysis.

  • Passion for cyber security, learning, and knowledge sharing.

  • A strong understanding of the cyber security threat landscape, including detailed technical knowledge about the most prevalent vulnerabilities, threats, attack methods, and infection vectors.

  • A strong foundation in computer networking, including a detailed understanding of TCP/IP and other core Internet protocols.

  • Strong technical and troubleshooting skills with the ability to be dynamic and adapt in order to solve complex technical issues with customers and partners.

  • The ability to communicate clearly at all levels, demonstrating strong verbal and written communication skills