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Accenture Site Reliability Lead or Engineer - Central Monitoring & Operations analytics in Singapore, Singapore

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com (http://www.accenture.com/) .

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Interactive

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009. In 2019, the company reported revenues of $43.2 billion, with more than 492,000 employees serving clients in more than 200 cities in 120 countries.

Accenture Technology combines business and industry insights with innovative technology services to transform your business. Join one of the world’s largest independent providers of technology services to grow your expertise and help clients worldwide to innovate at scale and transform their businesses. Help change how the world works and lives through technology innovation.

Accenture is looking for passionate and customer obsessed Site Reliability talents to help deliver complex projects using AWS Cloudwatch and Python. You’ll work with talented individuals across our industry specialist organisations, and technology groups to help our customers in their business journey.

Role: Site Reliability Engineer Lead / Engineer – Central monitoring/ Operations analytics (Consultant – Senior Analyst)

Other Responsibilities include:

  • Depending on the seniority at which you are being hired, you may lead a team of 3-4 engineers /developers on activities related to project deliverables

  • Agile development is practiced in this role.

  • Developing solution for various operational/functional needs related to monitoring/alerting/automating operations capabilities

  • Design and development of service journey dashboards (Grafana)

  • Design and develop respective business metrics dashboard (kibana).

  • Design and develop alerting points from cloudwatch, Kibana and Prometheus.

  • Coordinate and understand projects service workflow and data points with project teams + govtech solution architect

  • Maintain existing service journey dashboards(identify enhancement opportunities)

  • Build new dashboards upon services availability.

  • Maintain existing dashboards and alerting codes. Set up/modify alerting as per business request and/or operations finding.

  • Perform QA and peer review with team members.

  • Working with project teams as necessary to clarify and/or to obtain data points. i.e. metrics, thresholds, purpose etc.

  • Document and maintain relevant artefacts according to project/client needs.

Basic

  • Experience in Python and AWS Cloudwatch

Preferred

  • Experience in Prometheus, Kibana, Grafana, Data analytics

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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