Accenture Talent Supply Demand Associate Manager in Singapore, Singapore
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Talent Supply Demand Associate Manager
As a Talent Supply Demand Lead, you will need to be able to identify key talent needs to execute business strategy and develop plans to proactively address the needs of the customer. Match supply to the demand, close roles, manage scheduling issues & execute sourcing strategy across one or more channels to optimize resource plans considering cost & availability of resources. Develop & execute the strategy for alumni rehiring, referrals, campus hiring & internship, social media marketing, talent community and employer branding and implement best practices.
You are also required to develop and execute HR strategies, programs and services across one or more parts of the employee lifecycle to attract, develop and retain a highly engaged and differentiated workforce that enables the execution of human capital and business strategies.
"Create and Optimize" project resource plans by: understanding new demand via new business or client meetings; providing perspective on resource availability/challenges; analyzing and identifying cost to serve improvement opportunities based upon current/proposed resource mix (workforce, pyramid, location, contractor etc.) and working with Resource Pools to address sourcing challenges and improvement opportunities.
Responsible for analyzing open role requirements, identifying resourcing risks, coordinating with the resource pool/ fulfillment channels.
Responsible for all client demand – helping to manage open roles, coordinating amongst various resource pools, prioritizing roles, and escalating issues. Their scope includes all roles regardless of channel (e.g. including off-shore DCs, contractors, client specific hires, expat staffing etc.) Work with Resource Pool Specialists, Recruitment, Talent Fulfillment Specialists, Procurement, SWF, Delivery Center, GCP Leads etc. to provide a fully coordinated sourcing plan
Balance the "transactional" and the "strategic" elements of client level supply/demand management
Responsible for effective service delivery of all client supply and demand related processes
Review metrics and reporting related to the resource pipeline, client response time, average age of demand, overdue demand etc. Seek to eliminate barriers to effective staffing.
Analyze resourcing risks, concerns and mitigation options and discuss analysis with delivery leadership and confirm approach
Provide/Contribute to the analysis/summary of open/overdue demand from a "supervised" perspective to CSGs/OU/OG leadership, highlighting any areas of risk or concern
Develop and execute HR programs
Develop, deliver, and/or support the Human Capital Strategy, marshalling the right talent to deliver on the objectives for each program/entity
Serve and/or support the processes for ensuring employees needs are met throughout the entire HR life cycle
Oversee, plan, and/or support key HR functions such as annual performance management cycles, supply/demand management, employee engagement and people programs, total rewards, and talent development
Provide counsel to project executive teams on career planning, leadership development and people management Develop and execute HR strategies
Design, build and/or support HR programs, policies, processes and practices that deliver to Accenture’s long-term HR strategy and business goals
Define requirements to shape HR strategy, programs, processes and services to fulfill business needs
Provide strategic and respected HR advice, handling employee discipline and grievances, as appropriate
- Education: Post Graduate/ Graduate degree (preferred in Human Resource Management)
Experience of delivering HR services to internal/ external clients is preferred
Good communication and relationship management skills
Capability to understand and balance the impact of scheduling decisions on all of the business outcomes (overdue demand, productivity, labor cost, employee engagement, etc.)
Capability to understand and appreciate a project’s perspective on unfilled demand, and be able to communicate status, challenges, action/support needed from the project, etc. in order to fill demand
Ability to remain confident under pressure and work with project teams collaboratively to address issues
Understanding of financial implications of workforce, level, contractor usage, etc. as they are filling demand
Professional Skill Requirements
Proven success in contributing to a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment
Excellent leadership, communication (written and oral) and interpersonal skills
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
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