Wells Fargo Student Loan Consultant - Peak Season (Start Dates: 4/30, 5/14, 6/4 & 6/25) in Sioux Falls, South Dakota

Consumer Lending is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind.

It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

The Consumer Lending team includes Home Lending, Personal Lending, and Dealer Services, including the professional services teams that partner with these businesses and other key partners.

Join the #2 Private student lender (/Source: College Board/)

Wells Fargo's Personal Lending group is part of the company's Consumer Credit Solutions business and serves more than 3 million customers in all 50 states. The group provides credit products to help customers meet their financial needs: private student loans through the Education Financial Services business; personal loans and lines of credit through the Personal Lines and Loans business; and auto financing to customers at more than 6,000 Wells Fargo banking branches through the Direct Auto business. Wells Fargo Personal Lending also provides customers with free tools and financial education resources to help them succeed financially.

The Loan Origination team is currently seeking Student Loan Consultants to help with our busy summer season. Successful candidates will have meaningful conversations with customers to gain an understanding of each customer’s current and future needs in order to suggest an appropriate education financing package, including recommending additional Wells Fargo products and services. They will support

team members who manage portfolios of customers, and will assist in building relationships by handling incoming student loan origination calls and may make outbound follow up calls.

Additional responsibilities include:

  • Developing and maintaining knowledge of a variety of financial products and services

  • Handling all calls with the intent of providing customer satisfaction and retention

Start dates for this seasonal position are listed below.

The department hours are 7 a.m. – 8 p.m. Central Time Monday through Friday. During our busy summer season, department hours are 7 a.m. – 8 p.m. Central Time Monday through Friday and Saturday from 8 a.m. – 1 p.m. Central Time. Available shifts vary depending on business need.

Class Start Dates: April 30, May 14, June 4, June 25

Required Qualifications:

  • 6+ months of experience offering products and services to customers based on their needs

Desired Qualifications:

  • Ability to effectively listen and elicit information

  • Ability to address and resolve complex customer issues

  • Excellent verbal, written, and interpersonal communication skills

  • Basic knowledge and understanding of financial products and services

  • Basic Microsoft Office skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Ability to troubleshoot common computer problems

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5390146&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.