IBM Delivery Manager (West) - Bluewolf in St Louis, Missouri
We’re experiencing tremendous growth and are looking to add a sharp Delivery Manager to our superb team. Our Delivery Manager has a hybrid role comprising of internal community team management and client project duties surrounding the following responsibilities:
Manage a team of Business Analysts, Consultants and Senior Consultants that will be staffed on a range projects
Ensures utilization of staff is optimized by tracking individual team member forecasts and working with key Bluewolf staff to ensure team members are appropriately staffed on projects
Mentors and supports the professional education of team and other junior staff within Consultant Community
Manages assigned Community initiatives and duties as well as relationships with customers and technology-enabled process improvement/redesign.
Lead specific portions of projects or manage his/her own engagements
Review, analyze, and evaluates business systems, business models, business requirements, and user needs
Formulate and implement complex systems / solutions that parallel overall business strategies that will foster growth and continuity
Effectively facilitate internal and client meetings, working effectively individually, with internal staff and customer project team members toward customer satisfaction and success
Performs Salesforce.com administration / configuration / data migration / integration duties as directed
We are Bluewolf, an IBM company. We help organizations come up with simple solutions to their customer experience problems through customization across the entire Salesforce platform.At Bluewolf, client achievement is mutual success. We champion and support our Pack from day one by providing key resources to fuel your success and that of our valued clients. There has never been a more exciting time to join our Pack. To learn more, apply today!
Required Technical and Professional Expertise
Bachelor’s Degree in related technical program
2-5 years of work experience, including 1 year of consulting experience
Minimum of 1 year prior experience successfully managing a team
Strong knowledge of the Salesforce.com suite
Preferred Tech and Prof Experience
Knowledge around agile methodology or Certified Scrum Master preferred, but not required
PMP certification preferred but not required.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.