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American Water Regulatory Specialist / Database Librarian in St Louis, Missouri

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states. To learn more about American Water and additional career opportunities, visit

Primary Role

The Regulatory Specialist will support the Corporate Regulatory team (Regulatory Services and Regulatory Counsel) on regulatory matters, including assisting with regulatory reporting, regulatory research, regulatory presentations, and database management.

Key Accountabilities

  • Develop and maintain a SharePoint database to house and manage regulatory proceedings for each state, including administration of security and access rights, customization of site, creation and maintenance of templates (e.g., libraries, document sets, workflow, etc.), management of metadata and overall site management and upkeep to ensure consistency across state regulatory sites.

  • Train and work with regulatory services, paralegals, functional groups such as regulatory services, state subsidiary and divisional rate leads and other stakeholders throughout the business to ensure efficient and effective use of SharePoint for managing regulatory proceedings.

  • Assist in coordinating data request information in rate cases, management audits, and other regulatory proceedings (e.g., financings, acquisitions, etc.) to ensure integrity of information, consistency, and timeliness of responses regarding national issues. Prepare draft responses to questions, research, locate and organize requests for financial information.

  • Develop and maintain other databases such as document management and matter management systems.

  • Work with regulatory services, corporate counsel, state rate leaders and state legal counsel to develop and update regulatory reports.

  • Assist with presentation development that regulatory services personnel provide to internal and external stakeholders.

  • Assist in the evaluation of processes for purposes of developing process improvements, including the development of supportive technology and applications, as appropriate.

  • Provide other support to regulatory services and regulatory counsel, as requested from time to time.


  • Familiarity with current trends, best practices and emerging issues in metadata, digitization and automation

  • Audit, review and analyze basic business and financial records

  • Proficiency in all Microsoft office programs including Outlook, Word, Excel and PowerPoint

  • Strong project management skills with ability to manage multiple projects simultaneously and to consistently meet deadlines with high-quality work product in a fast-paced environment

  • Superior organizational/planning skills

  • Proactive with strong initiative and superior attention to detail

  • Ability to interact effectively with all areas and levels of the organization

  • Flexible and a team player who works well in a collegial environment


  • Minimum 5 years of relevant experience in database development, organization and management or regulatory matters.

  • Bachelor’s degree. Paralegal certification is a plus.

  • Strong research and writing skills

  • Knowledge and “power user” skill set for SharePoint 2010 and SharePoint 2016

  • Professional understanding and knowledge of various metadata formats

Travel Requirements

Occasional travel may be required to support workshops, functional/team meetings and regulatory proceedings; up to 10%.


Champions safety


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Customer obsessed

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  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.