Cummins Inc. Diagnostic Shop Technician in Summerville, South Carolina

Diagnostic Shop Technician


If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.

Extraordinary Technology Requires Extraordinary Technicians!

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.


  • Acts as the technical specialist to independently diagnose and complete repairs to products

  • Independently performs diagnostics and completes repairs on equipment

  • Ensures prompt and efficient attention to customer needs to minimize customer product downtime

  • Coaches on preventative maintenance and/or repairs completed by more experienced technicians; may provide work direction to others; may review repair plans, parts and tool lists, etc

  • Escalates unresolved issues to product specialists / Supervisor

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens

  • Completes training in line with skill and business requirements

  • Maintains work area and tools for cleanliness and proper operation

  • Ensure adherence to all relevant Health Safety &Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor


Skills and Experience Required:

  • Strong diagnostic and electrical troubleshooting skills

  • Ability to train Service Personnel to develop their diagnostic skills

  • Able to identify opportunities for work process improvements and recommend appropriate action

  • Ability to prepare reports providing feedback on service interventions

  • Ability to identify and resolve engine system failures relating to and impacted by component failure

  • Ability to guide / coach other service technicians through complex service interventions and diagnostic issues

  • Can resolve complex technical problems

  • Advanced level knowledge of and/or experience with engine products

  • Experience providing technical advice and coaching to more junior technicians (preferred)

  • Cummins diagnostic experience required

Education, Licenses, Certifications:

  • Vocational diploma from relevant technical institution

  • Locally valid driving permit

Compensation and Benefits

Base hourly rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Ready to work with ground-breaking products and technology? Apply for this opportunity to start your career as an extraordinary Tech with Cummins today.

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Primary Location United States-South Carolina-North Charleston-US, SC, Summerville, Cummins Atlantic Charleston

Job Type Shop

Recruitment Job Type Technician

Job Posting Mar 9, 2018, 5:09:29 PM

Unposting Date Ongoing

Req ID: 17000655