Cummins Inc. Marine Industrial Technician in Summerville, South Carolina
Marine Industrial Technician
If you want to developyour career with the industry leader who gives you the innovative technologyyou love to work with and empowers you to deliver a service you can be proud of– then this is where you need to be.
Extraordinary TechnologyRequires Extraordinary Technicians!
Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.
This senior level role is both customer- and mentor-focused with opportunities to move into management or training with travel to other Service facilities.
This is an exciting opportunity in Summerville, SC for a Field Service Marine Industrial Technician. As part of Cummins, we will add to your current skills by providing training, encouragement and growth within a teamwork environment. We invest in your professional growth by providing you with education and training opportunities to keep current on industry standards and products. You will gain valuable knowledge of the diesel engine industry and skills that will last a lifetime.
AnExtraordinary Cummins Technician…
Embraces new technology fordiagnostics and data gathering.
Focuses on a high level ofcustomer service and communications.
Looks to develop their skillset and product knowledge through classroom, hands-on, and virtualtraining.
Mentors and coaches juniortechnicians.
Readily adapts to a changingwork environment and work assignments.
Technical specialist andprimary customer support contact to diagnose and execute complex repairsto engine products at the customer’s site.
Establishes and continuallydevelops productive customer relations and ensures prompt and efficientattention to customer needs.
Applies the use of specializedtools and follows documented procedures and policies to diagnose andcomplete complex repairs at customer site.
Performs preventativemaintenance activities as per documented schedules and standards onengines and related components in the field.
Escalates unresolved issues toproduct specialists or supervisor.
Coaches and developstechnicians and/or apprentices and transfers knowledge and experience toothers; may provide work direction; may review repair plans, parts lists,etc.
Completes requireddocumentation, such as service worksheets, timesheets, warranty claims,quality documents via handwritten forms or business system input screens.
Identifies additional sales andservice opportunities with customer.
Completes training in line withskill and business requirements.
Maintains service vehicle andtools for cleanliness and proper operation.
Ensure adherence to allrelevant Health Safety & Environmental policies, procedures andlegislation and reports any issues / incidents to site management and totheir supervisor.
Demonstrated ability totroubleshoot, diagnose, and perform repairs.
Possesses the troubleshooting,diagnosing and repair capabilities of a highly-skilled technicianinvolving marine propulsion units.
Ability to work with detailedinformation under considerable time limitations and with minimalsupervision.
Exception customer service andcommunication.
Desire and ability to learn newtechnologies.
High school diploma orequivalent required. Documented Cummins experience or graduation from atechnical or community college preferred.
Minimum of 2 years on Cumminsmarine propulsion engines and Onan generators.
Knowledge of marine vesseloperation and vessel component features.
Knowledge of documentationprocedures for marine sea trials and troubleshooting.
Significant field service workexperience
Expert level knowledge ofand/or experience with engine products
Customer service experience
Experience providing technicaladvice and coaching to more junior technicians (preferred)
Base hourly rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Ready to work with ground-breaking products and technology? Apply for this opportunity to start your career as an extraordinary Tech with Cummins today.
Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: http://connect.find.ly/cummins
Primary Location United States-South Carolina-North Charleston-US, SC, Summerville, Cummins Atlantic Charleston
Job Type Shop
Recruitment Job Type Technician
Job Posting Dec 13, 2017, 2:57:27 PM
Unposting Date Ongoing
Req ID: 170007F1