Verizon Technical Writer in Sunnyvale, California

What you’ll be doing...

Verizon’s Yahoo Small Business (YSB) team provides services and platforms that enable small and medium businesses to succeed. Our core offering includes actionable live web insights, application/developer platforms, real-time traffic tracking and analytics, recommendations, provisioning management, subscription/billing management, merchant solutions, domain management, web hosting and local listings. These are some of the important functions that allow the business owner to gain insights and take action to grow their business. And more, you get to work on the most advanced and interesting technology with no limit.


  • Producing high-quality technical documentation that is appropriate for its intended audience.

  • Working with internal teams on product and documentation requirements.

  • Writing easy-to-understand user interface text, online help and developer guides.

The role

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

  • Write easy-to-understand user interface text, online help and developer guides.

  • Create tutorials to help end-users use a variety of applications.

  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.

  • Create and maintain the information architecture.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Three or more years of relevant work experience.

Even better if you have:

  • BA/BS degree in Technical Writing, English, Journalism, Computer Science, or a related field.

  • Experience reading and understanding source code written in Java, C++, or Python.

  • 3+ years of experience working effectively with engineering and product management teams as part of a modern software development process (Unix, GIT, JIRA) to produce technical documents or course materials.

  • Capability to write new code samples.

  • Ability to navigate a complex technical landscape and interact with multiple engineers to assemble classes and documentation.

  • Strong familiarity with HTML and CSS and Markdown.

  • Strong collaboration and project management skills.

  • Proven working experience in technical writing of software documentation.

  • Ability to deliver high quality documentation paying attention to detail.

  • Capability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

REQNUMBER: 492319-1A