Oracle Social Impact Senior Account Manager in Tarrytown, New York
Sells a subset of product or services directly or via partners to small-and-medium sized accounts. The role is a combination of a Field Sales Rep and Inside Sales Rep.
Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. Territory may be combination of geographic, product, industry and other customer / market dimensions. Sells to the territory directly or via partners. The territory that this rep covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals encompassing all aspects of the application. Travels to customer sites to identify / develop sales opportunities. Participates in the development, presentation, and sales of a value proposition. Onsite customer presentation with C-levels to negotiate and close strategic and complex deals. Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/ business skills in area of specialization. Failure to obtain results would have serious consequences and need expenditure of resources. May have project lead role. Highly developed selling, customer relations, and negotiation skills. Successful sales track record. Oracle knowledge and/or knowledge of Oracle's competitors. Interaction with C level players. Team player. Demonstrated ability to penetrate accounts and meet with stakeholders within accounts. Excellent written, verbal, and interpersonal skills. Presentation skills. Travels to customer as needed. 8 years relevant sales experience. BS/BA degree or equivalent preferred.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
The primary focus of the Social Impact Senior Account Manager is to empower Social Impact customers to achieve their organizational vision by helping them go live, accelerate their use of NetSuite software, and connect them to different resources as needed. The Social Impact Senior Account Manager will also work on account related inquiries, creating estimates for add-ons, and most importantly work on license renewals.
Performs outbound and inbound communication to Nonprofit and social enterprise organizations to onboard them in using NetSuite.
Assists nonprofit contacts with challenges and problems converting them into sales opportunities when possible
Improve overall customer satisfaction in assigned customer accounts. Maintain current knowledge of how Social Impact customers use NetSuite in their organization and proactively seek testimonials from grantees about how they use NetSuite software to achieve their organizational vision. Identify and assess renewal risks within the customer base.
Leverage comprehensive understanding of NetSuite s products and platform to provide relevant adoption and technical recommendations on solutions and enhancements customized to NetSuite grantees.
As a member of the Social Impact Team, their passion and priority is to help nonprofits under $2 million achieve their business vision with NetSuite technology.
Oracle NetSuite Social Impact supports the acquisition and success of charities and social enterprises across the globe with technology donation, pro bono programs and hackathons.
Title: Social Impact Senior Account Manager
Location: United States
Requisition ID: 18000SXZ