Wells Fargo Financial Crimes Specialist 3 in Tempe, Arizona

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

Within the Operations team our Risk Operations/Fraud Prevention Services team partners with product, channel, risk and technology teams to develop and provide secure, reliable, scalable and customer friendly prevention, investigation and claims services that protect customers and Wells Fargo from fraud losses.

Enhanced Fraud Detection Operations is responsible for working production strategies, enhancing newly created prevention strategies and Financial Crimes Specialists may have the opportunity of piloting new strategies. EFD Operations work closely with the EFD Strategy team, whose capabilities include research and development, fraud prevention creation and modification, loss trending and analysis, and network detection.

Reviews, verifies and/or identifies customer transactions to detect/prevent financial crimes activities, policy violations and/or suspicious situations in order to mitigate and/or recover losses. Monitors and reviews more complex account activity and claims requiring research that may involve multiple transaction channels and products. Uses a variety of sources for information, including multiple online systems and more complex tools/models. Document research findings and actions on cases for possible referrals for Suspicious Activity, Identity Theft Operations (ITO) and Suspected Financial Abuse. May contact a variety of sources to gather information; may contact customers and/or vendors to verify transactions; may analyze account information for close account determination. May identify control failures in bank processes, procedures, customer or team member decisions and then categorize losses and assign loss accountability. Reviews more complex /unique situations with senior department staff. May participate in projects.


Schedule options:

  1. Tues-Fri 1:30pm – 10:00pm and Saturday 10:00am – 7:00pm

  2. Tues - Sat 10:00pm – 6:30am

*40-hour work week.

*Flexibility with schedule IS REQUIRED.

*Schedules are subject to change based on business need. Must be willing to work additional hours if needed by the business.

Starting pay is $17.50 per hour *May qualify for a 15% shift differential based on policy

Required Qualifications:

  • 2+ years of experience in one or a combination of the following: financial services, fraud, investigations, Bank Secrecy Act, anti-money laundering; or criminal justice; or an AA/AS degree or higher in applied sciences, mathematics, statistics, economics, finance or criminal justice and 1+ year of the experience listed above

Desired Qualifications:

  • 1+ year of financial crimes experience

  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

  • Ability to take an active role in the education, mentoring and training of less experienced team members

  • Strong analytical skills with high attention to detail and accuracy

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to navigate multiple computer system windows, applications, and utilize search tools to find information

  • Experience resolving and working- through escalated and complex issues

  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

  • Ability to organize and manage multiple priorities

  • Knowledge and understanding of the UW (Universal Workstation) system

  • Intermediate Microsoft Office (Word, Excel, and Outlook) skills

  • 1+ year of check negotiability experience

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5450335&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.