Verizon Customer Service- Technical in Temple Terrace, Florida
What you’ll be doing...
Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.
Multi-tasking may be a challenge for some, but if it’s your kind of challenge, this role may be perfect for you. As a Customer Service Representative, or as we like to say, Customer Service Specialist, you’ll be a problem-solver, salesperson, device technician, billing expert and more – all while being positive and professional. And you’ll also be a hero when you solve our customers’ challenges
What we’re looking for...
Actively listen to each customer with patience and courtesy.
• Use your troubleshooting and problem-solving skills to come up with solutions.
• Use your great communication skills to resolve customer’s device, billing and service concerns.
• Excite customers about how new solutions can positively impact their lives.
• Build customer relationships – earn their loyalty and trust by being polite and helpful
2 Years of Customer service
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.