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Thermo Fisher Scientific Director of Operations in Tewksbury, Massachusetts

Job Description

Job Title: Director, Operations

Requisition ID: 97109BR

When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Location/Division Specific Information

The Chemical Analysis Division provides a diverse mix of analytical instruments and associated services to a broad range of end user markets including Safety & Security, Environmental, Food Safety, Energy, Mining, Life Science Manufacturing and Recycling, to name a few. Its instruments are deployed in the field and on the line, in challenging environments where customers put a premium on robustness, reliability and ease of use. They allow them to make decisions where they operate and streamline their businesses. CAD is a complex division with a global footprint, broad product portfolio and diverse customer base.

How will you make an impact?

Strong operations and business leader needed to lead a diverse team in support of the hand held analyzer business unit of Field and Safety Instruments (FSI) located in Tewksbury, MA. This position will report directly to Senior Director of Operations for FSI, part of the Chemical Analysis Division (CAD). Responsibilities require an intense focus on meeting customer (internal and external) expectations and delivering to financial commitments while fostering a culture of safety, quality, accountability, collaboration and continuous improvement.

What will you do?

  • Assume personal accountability for the success of all teams at the Tewksbury location.

  • Meet or exceed financial commitments.

  • Ensure Safety is the number one priority for all employees.

  • Drive compliance to applicable Quality System Guidelines and Regulations.

  • Manage budgets, schedules and key operating metrics.

  • Coordinate the hiring, training, coaching and annual performance reviews of team. Facilitate and mentor the development of team members and front line leaders to be exceptional players.

  • Develop and align operations strategies to business and global operations strategies; cascade operations strategies and align to annual goals and priorities.

  • Develop and establish strong operating mechanisms to ensure business objectives are met.

  • Establish key performance indicators that drive change and visibility to the team and leadership. Track, trend, and monitor routinely with active data analysis to target and drive results.

  • Effectively use prioritization mechanisms to best utilize shared resources across teams to complete required workload (multiple projects).

  • Monitor and manage progress on projects, ensuring key requirements and milestones are met.

  • Develop and execute robust Risk Management practices across all facets of the value streams.

  • Efficiently facilitate the transfer of new products into production while effectively managing risks.

  • Be a key driver of the Sales, Inventory and Operating Plan (SIOP) process to assure materials and resources are in place to successfully execute to commitments.

  • Embrace the continuous improvement culture of the site by driving & leading Daily Management, GEMBA walks, 5S, PPI and the other Lean tools required for a successful operation.

How will you get here?

Education :

Bachelor's degree in related discipline and/or equivalent experience. Master’s Degree Preferred


  • Minimum of 5-7 years of management experience in a complex manufacturing environment.

  • Prefer Lean and/or Six-Sigma Experience.

  • Demonstrated results through influence of direct and indirect reporting relationships in a matrixed environment.

  • Excellent communication and interpersonal skills both written and verbal and the ability to facilitate team interactions.

  • Strong leadership ability with the capability to leverage diverse resources, respond quickly, understand the impact of changes and decisions, facilitate agreement, build collaborative relationships and focus on customer needs.

  • Ability to work with individuals at all levels and within all functions to motivate strong results.

  • Practical experience in continuous improvement leadership/methodologies to drive productivity.

  • Strong analytical ability including the ability to effectively use data in problem solving and to evaluate process changes and impacts.

  • Ability to partner with and influence key stakeholders including Finance, R&D, Product Management and the Commercial team.

  • Must be able to independently manage multiple complex projects concurrently while meeting target dates.

  • Ability to influence and communicate at all levels in the organization.

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here at for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.