US Foods Training Supervisor in Topeka, Kansas
The Training Supervisor is responsible for overseeing the entirety of warehouse training (classroom, on-the-job, train the trainer, etc.), with emphasis on new-hire first 90 days training, and drives the onboarding process for Selectors. The Training Supervisor contributes to the continuous improvement of learning and development and ongoing engagement for new and tenured Selectors through the implementation of learning and performance solutions (feedback, coaching, mentorship programs) within Warehouse Operations and partnerships with corporate subject matter experts (SME).
In conjunction with Warehouse Supervisors and Managers, this role supervises new hires during multi-week training and is responsible for assimilating, onboarding and assessing new and existing talent. The Training Supervisor conducts employee training needs analysis and identifies opportunities to improve Warehouse safety, productivity, and retention, using observations, data and analytics, and feedback from round
Owns all warehouse training for new and tenured Selectors, with emphasis on the first 90 days of Selector training
Supervises a team of new hires during multi-week training during onboarding period (first 90 days) as measured by various indicators (productivity, quality, reliability, safety, culture integration, job knowledge).
Administers and coordinates all aspects of onboarding and training including scheduling resources, conducting classroom training, performing observations, acting as SME on process and milestones, etc.
Provides actionable performance and behavioral feedback and coaching in classroom and on the job environments.
Facilitates mentoring of new selectors to drive engagement through the onboarding process.
Analyzes and tracks associate performance 30/60/90 days out of new hire training to ensure performance expectations are met.
Collects data to determine effectiveness, retention and sustainability of training for the continuous improvement of the program.
Serves as a point of contact and collaborator for corporate SME (Operations Excellence Team).
Insures individual order selectors and the entire shift are following preferred methods and meeting rates.
Partners with Supervisors and Managers to regularly check progress and performance of new and tenured selectors to uncover coaching opportunities and identify steps to improve performance.
Reports out performance and retention data to Vice President regularly and provides training recommendations and strategies based on trends.
May consult in the interview, hire, performance review, discipline and termination process in collaboration with the Warehouse Supervisor and Manager to ensure all training needs are aligned, relevant, and delivered as expected (as needed).
Regularly inspects facility for safety hazards and either resolves them or reports them to the safety manager as appropriate. Jointly accountable (with warehouse leadership) for maintaining the physical condition of the warehouse and its equipment.
EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status
High School diploma or equivalent required. College degree strongly preferred.
A minimum of five years of experience with at least two of those years as a direct supervisor in warehouse operations preferred. Training experience preferred, not required.
Able to interpret financial and operational data; Basic computer skills; familiarity with inventory control, OSHA, HAACP and other regulatory requirements; Strong leadership, communication and people development skills; broad knowledge of warehouse operations, methods and procedures.
Knowledge of PowerPoint, Excel, Word required. Knowledge of Microsoft Access preferred.
Availability/Travel Requirements :
Must be available to work during segments of night shift and flexible with working hours. Must be willing to travel.
Must be able to perform the following physical activities for described length of time, with or without a reasonable accommodation:
OCCASIONALLY: 1% - 33% FREQUENTLY: 34% - 66% CONTINUOUSLY: 67% - 100% Never: 0%
JOB REQUIRES WORKER TO: 1. SIT O 2. STAND C 3. WALK O 4. DRIVE C
JOB REQUIRES WORKER TO LIFT: 1. 1-10 lbs. (Sedentary) O 2. 10-20 lbs. (Light) F 3. 25-50 lbs. (Medium) F 4. 50-100 lbs. (Heavy) F 5. Over 100 lbs. (Very Heavy) N
JOB REQUIRES WORKER TO CARRY: 1. 1-10 lbs. (Sedentary) O 2. 10-20 lbs. (Light) O 3. 25-50 lbs. (Medium) O 4. 50-100 lbs. (Heavy) O 5. Over 100 lbs. (Very Heavy) N
JOB REQUIRES WORKER TO: 1. Push/pull F 2. Climb/balance F 3. Stoop/squat F 4. Kneel/bend F 5. Bend F 6. Reach above shoulder O 7. Grasp objects C 8. Manipulate objects F 9. Twisting F
Primary Location: Topeka-KS
Schedule: Full-time Shift: Night Job
Job Function: Training
Job Level: Individual Contributor
Travel: Yes, 10 % of the Time