Accenture Client Account Leadership Senior Manager in Toronto, Ontario
Join Accenture Consulting and you’ll work alongside fellow industry experts to lead transformational projects, and define cutting edge solutions, solving our client’s most complex issues. And because our clients span the full range of industries - Including 94 of the Fortune 100 - you’ll have the opportunity to pursue your passion, hone your expertise and deepen your knowledge.
As a Client Account Lead, you’ll work with clients to improve the lives of consumers. You’ll affect what people purchase, where they shop and what they drive, and have the opportunity to help create a more connected experience for travelers and influence how physicians, patients and pharma companies work together. By joining Accenture’s Products Consulting team, you will embark on a fast-paced, dynamic and rewarding career path where no two days are ever the same.
Are you ready to help advise our clients on their most challenging problems, move to new ways of working, and leverage emerging technologies for a digital enterprise? Do you want to help the biggest brands simplify their existing IT investments, better connect them to the rest of the business and improve their agility? Are you capable of leveraging business and technical disciplines to transform ideas into fully assessed, designed and implemented solutions?
The Client Account Leadership Senior Manager works as a trusted client advisor, bringing together Accenture's expertise and thought leadership to shape solutions and to solve our clients' most critical business needs. Bring together the right Accenture team to drive profitable sales growth, expand Accenture's footprint, ensure profitable delivery and influence the client’s strategy.
A professional at this position level within Accenture has the following responsibilities:
Bring together the right team
Bring the right people from the Accenture Businesses to architect innovative solutions at the client that are tailored to their business needs Drive profitable sales growth
Drive financial performance for the account (e.g., sales, revenue and profitability) and run account operations (e.g., EACs, billing, collections, etc.) Develop a robust, long-term pipeline of opportunities to ensure the sustainability of Accenture’s business at the client over time Shape solutions for our clients
Create opportunities by making the connection between the client’s strategic priorities and the Accenture offerings, solutions, and people to address these priorities Manage client satisfaction and ensure service delivery expectations are met, in line with client expectations Lead account planning across the account team Work as trusted client advisor
Create a solid business network within the client and seek opportunities to create connections outside of the client to further enhance relationships (e.g., client to client, cross industry) Build and leverage a deep understanding of both the industry and market in which the client operates, as well as an intimate knowledge of the client’s business to influence the client’s business strategies Your Experience
You will have experience with some of the following:
Scoping and delivering technology innovation services Application of Design Thinking as an approach to solving client problems Multiple delivery methodologies & operating models that support multi-speed IT Enterprise solutions and offerings (eg, ERP) Delivering Analytics solutions Delivering an excellent omni-channel experience for customers and enterprise users alike Different technology architectures and trends Experience in shaping and leading teams across multiple stages of the project delivery lifecycle Industry experience across one of more groups – Retail, Travel, Industrials, Manufacturing, Consumer Goods and Communications/Media Passion for technology trends e.g. Internet of Things, Mobility, Cloud Integration, Analytics, Big Data It is our intention for our people to work where they live. However, in the context of our profession and serving our clients there may be times when you will need to travel.
Minimum 5 years consulting experience transforming a traditional organization into a modern Technology enabled organization, coaching an organization and obtain buy-in on the value of Technology Minimum 5 years experience with relationship development and providing advisory services to executives Minimum 5 years direct experience being accountable for delivering business and technology solutions and complex programs Minimum 8 years direct experience working across and breaking down IT and Business boundaries to create seamless multi-disciplinary teams Proven track record advising in areas involving enterprise applications, operational technology, IoT, AI, ML, RPA, portfolio modernization, big data and any other technology Evidence of thought leadership in defining innovative analytics within multiple complex applications spanning marketing, risk, and cost reduction, and advising on how to apply them to generate insights and recommendations. Professional Skill Requirements
Successful management of large-scale, complex deal cycles at Fortune 500 accounts Business advisor for senior client executives with program management skills toward complex program execution Strong Leader. Coaching direct reports in pipeline management, opportunity management, and account planning Collaborative. Strong relationship-building and negotiation skills Excellent Communicator. Executive level communication skills (both written and verbal), and the ability to mentor others Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
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