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BMO Financial Group Senior Analyst, Procurement Technology in Toronto, Ontario


The Senior Analyst is a member of the team supporting a portfolio of high complexity outsourced Procurement applications, with a focus on the Third Party Risk Management tool, Coupa – Risk Assess.

The role encompasses a broad range of tasks from providing detailed analysis, design and configuration work, technical support, leading vendor release management activities as well as supporting special projects/initiatives as required all within the Technology Change Management Governance Framework.

The role provides business and technical support services on the issues, functionality, applicability, and usability of Procurement technology solutions and identifies the impacts (people/process/technology) of change, recommends solution.

The role collaborates with most Procurement teams in addition to consulting with stakeholders in supporting our applications, sharing expertise and is involved in initiatives of varying size and scope to identify, analyze, design, recommend, develop, and implement change to Procurement applications and data assets. The role will also be accountable for technology changes and the governance framework, principles, standards, processes, procedures, and guidelines regarding the proper deployment, documentation and integration of technology for Procurement

This role sets and meets objectives within the 1-12 month time horizon.

Key Accountabilities

Business Delivery & Operational Excellence

  • Candidate is able to develop detailed configuration designs for Procurement’s Third Party Risk Assessment tool to meet business requirements, as well as conduct thorough impact analysis

  • Verifies the appearance of the testing output to ensure it meets the requirements of the business

  • Completes problem analysis and resolution for service issues

  • Completes updates and maintenance activities to supported products with departmental procedures and standards in order to keep the systems optimized

  • Adheres to and supports the organization’s standards and ensures consistency of deliverables and documentation

  • Provides level 2 technical support for Procurement applications, working with users, Corporate Technology partners and third party vendors to resolve technical issues

Relationship Management

  • Builds, sustains, and leverages relationships with relevant stakeholders within their area of immediate responsibility when gathering, validating, and approving requirements to ensure that a quality result will be delivered

  • Builds, develops, and maintains relationships with peers, suppliers, internal business partners and stakeholders in support of Procurement and/or enterprise initiatives and application support

Governance, Risk Management, and Control

  • Complies with the governance framework, principles, standards, processes, procedures, and guidelines regarding the proper deployment, integration, and management of technology

  • Drive the ongoing development and implementation of risk mitigation strategies and ensure all regulatory, audit and compliance requirements are built into any programs or initiatives being executed

  • Understands and follows security processes and understands how they apply to this role

  • Assists in testing and verification of security controls in new or upgraded products

  • Adheres to corporate policies and best practices to ensure internal and external audit and regulatory compliance in the areas of security, control and standards

  • Contributes to improve the best practices of the technology and data governance community within the Enterprise to help drive consistency, transparency and execution excellence supporting Book of Record Transaction Systems

Change and Innovation

  • Participates in continuously innovating technology, services, processes and solutions in order to elevate our customer experience and the user experience for Procurement applications

  • Provides solutions to technical issues to ensure the optimal solutions are recommended

  • Keeps abreast of technology trends and recommends alternative approaches and solutions to initiatives and challenges

  • Identifies inconsistencies and gaps within a business process description and collaborates with stakeholders to clarify and simplify complex processes

  • Follows defined change management practices and seeks appropriate approvals to perform changes in all application environments


Knowledge & Skills

  • Experience in configuration of cloud based applications

  • Coupa Risk Assess (formerly Hiperos 3pm (SEMS)) experience an asset

  • Analysis, problem solving critical thinking

  • Business process improvement

  • Expert Excel skills

  • Collaboration, Interpersonal, communication, and working independently

  • Programming experience (SQL, Java) an asset

  • Technical support experience an asset

  • Procurement experience an asset

  • JIRA experience an asset

  • Project management/SDLC experience an asset

  • Reporting, data mining, statistics, modeling an asset

We’re here to help

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Job Field:

Procurement Operations

Job Schedule:


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