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Oracle Technical Operations Manager in Trenton, New Jersey

Work with a world class team to develop, implement, and support cutting edge Oracle technology.

Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria.

Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership skills. Detailed knowledge of several applications within a business area needed. BA/BS degree and relevant experience.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

OpenAir is one of the family of products under the Oracle-NetSuite business unit. It is the leader in cloud professional services automation and runs under a Unix/Linux-environment.

This role is a global engineering leadership position and will be managing engineering staff based in the US and Canada. This role will require a close working relationship with the Development & QA teams as well as other teams within the NetSuite and Oracle organization. The successful candidate will help enhance the operational procedure, engineering, systems and business processes.

Key responsibilities

  • Ensuring operational uptime, security and performance of the OpenAir product in our Linux Cloud environment.

  • Managing a group of remote engineers in the team's daily 24x7 operation, all quarterly reviews, evaluations and career development.

  • Delivering operational engineering products in line with the business objectives

  • Project management, planning and service delivery

  • Decisions on key technical solutions, design decisions and implementations

  • Incident Management and Problem management

  • Developing operations systems by implementing, enforcing and evaluating policies and procedures

Requirements and qualifications

  • Demonstrated success in leading/managing a team of support engineers in a 24x7 operations environment (Minimum 5 years)

  • Demonstrated success in establishing and improving IaaS, Paas, or SaaS procedures, metrics, technology, tools within on-premise and remote support environment

  • Previous experience with Unix/Linux (must have)

  • Knowledge of MySql database (good-to-have)

  • Knowledge of Perl (nice-to-have)

  • Strong People development skills

  • Ability to handle changing priorities and use good judgment in stressful situations

  • Demonstrated ability to promote a culture of learning

  • Demonstrated experience and collaboration with international teams and departments

  • Excellent written and verbal communication skills

  • A completed bachelor s technical degree from an accredited University, or equivalent work experience

  • Candidates must be flexible to work weekends and/or overnight shifts

Job: *Information Technology

Organization: *Oracle

Title: Technical Operations Manager

Location: United States

Requisition ID: 19001ASG

Other Locations: Canada

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