American Water Process Maintenance Technician in TRUE, West Virginia

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

Understand water treatment theory/technology and apply that knowledge to the water treatment process/production.

Key Accountabilities

Operate a Class IV water treatment plant which includes:

A. Monitoring of gauges, flowmeters, charts, system control computer, SCADA system, etc.

B. Conducting water analysis tests such as hardness, alkalinity, PH, turbidity, chlorine residual, etc., for treatment process control.

C. Determine chemical feed rates and adjust chemical dosages.

D. Determine and maintain proper flow rates and in accordance with water consumption demand.

E. Maintain treatment records in accordance with state and federal regulations.

F. Backwash filters as needed.

G. Conduct water analysis tests to ensure safety and water quality by collecting representative water samples and testing for contaminants and properties such as color, odor, chlorine levels, etc.

H. Collect representative water samples to be used by other agencies for water analysis testing for regulation compliance.

Key Accountabilities (cont.)

I. Ensures that plant operations are in compliance with operating guidelines and that treated water is safe and acceptable entering the distribution system.

J. Maintains all required records such as operating logs, chemical and repair part inventories, maintenance logs.

K. Performs routine preventive maintenance on plant equipment to include: operating adjustments and calibrations on equipment, basic mechanical and electrical work and cleaning, lubricating and replacing equipment parts.

L. Perform building and grounds maintenance as needed, including painting, cleaning, etc.

Knowledge / Skills

A. Ability to maintain effective working relationships with a diversified group of people under trying and stressful conditions.

B. Ability to access and interact with computer control systems.

C. Ability to work independently and efficiently.

D. Ability to understand basic math and chemistry and being able to apply the knowledge to the water treatment process.

F. Ability to understand mechanical problems and equipment.


Functional / Technical Skills

Learning on the Fly

Organizational Agility

Problem Solving

Time Management

Experience / Education

Must possess a minimum Class III West Virginia Drinking Water Operators Certification, and actively pursue a Class IV Certification.

Work Environment

Outdoor work during seasonal heat and cold, and other adverse weather conditions


Wednesday and Thursday – 12am to 8am

Friday – Sunday - 8am to 4pm

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