Marsh & McLennan Client Representative in Tulsa, Oklahoma

General Summary This role provides administrative support to ensure that communication and process flow to Carriers and Clients is timely and consistent from submission to policy issuance. This role is also responsible for gathering and reviewing required client information to ensure teams are able to present information as well as make appropriate recommendations to clients and carriers. Essential Functions Gather all client renewal information, create renewal documents and carrier confirmations Review and follow up regarding submissions, endorsements, declinations, policy issuance, extensions and cancellations and escalating concerns to direct manager or Client Team, as appropriate Manage and record confirmation and follow up activities in workflow system Compare certified policy to policy issuance requests Builds and maintains relationships with client teams to provide timely and proactive customer service Gain understanding and comply with Marsh compliance, professional and transparency standards Internal Company communication with Client Teams & Insurance Specialist Supervisor to ensure all client information is reviewed in evaluating risk Solicit current client and carrier information to ensure thorough review of risk; may have little to no contact Ensuring feedback is provided for any improvement to forms, process or workflow system for greater efficiency Must obtain P/C License within 30 days of hire Qualifications High School Diploma/GED Minimum 1 year of Commercial Lines Insurance experience Minimum 3 years of Client support experience MS Office (Word, Excel, PowerPoint) Preferred: Bachelor’s Degree P/C License Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit for more information and follow us on LinkedIn and Twitter @MarshGlobal Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC). Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: . Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers R_042540-en R_042540