Oracle CX Sales Director in United Kingdom, United Kingdom
CX Sales Director
In today’s economic environment, businesses are under extreme pressure to increase revenue and drive profitability, while decreasing costs, optimizing resource utilization and increasing corporate governance. Our customers need applications to improve the way they run their business. Increasing their top line, by acquiring new customers and improving their retention rate is a priority for most companies that play in very competitive markets.
We need an entrepreneurial leadership style to harness this unique opportunity in UK B2C segment. Reporting to the CX UK and Benelux Leader, you will have the freedom to work with a world class sales team with full responsibility to lead, drive and deliver new Cloud sales revenues across CX applications as well as renew existing customers.
The CX Sales Director’s primary responsibilities are delivering expected levels of revenue performance, and ensuring team & customers’ success.
Accountable for CX Applications revenue growth in UK B2C
Responsible for setting the organisation strategy and direction to deliver revenue requirements, positive Net Bookings.
Exhibits credibility & effectively manages internal & external stakeholders, customers & networks
Responsible for pipeline management, opportunity management and demand generation
Maintains executive relationships in top accounts and with Partners
Establish and manage cross-functional processes with solution consulting, finance, legal, marketing, education, channels, etc. and intra-regional account sharing.
Create and manage short term and long term business plan
Actively participate in key deals, strategy, execution, and building customer and external partner relationships
Leverage company best practices to ensure customer success and maintain executive relationships in top region accounts
Driving the external market awareness for the region
5 years of front line Sales leadership experience required
Successfully achieved demonstrable growth across multiple product lines, including a strong understanding of our CX product portfolio and SaaS offerings.
Extensive experience in a direct sales environment
Extensive leadership experience in managing sales teams through second line management
Master’s Degree Equivalent is a minimum requirement
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Detailed Description and Job Requirements
Overall responsibility for the regions sales, third party alliances, and customer satisfaction. Develops and implements a comprehensive strategy that maximizes Oracle's opportunities across all products and product lines.
Manages and develops a team of sales representatives including recruiting, hiring, and training new reps on the Oracle sales process. May manage a Regional Manager or Branch Manager. Sells and promotes the sales of Oracle products to customers including negotiating price, other concessions and terms and conditions of the sale. Participates in strategic and tactical planning for the division. Builds working relationships with license, consulting and education field managers in the respective territory to develop joint account plans. Develops and execute a territory plan to maximize revenue. Generates and achieves monthly territory forecasts, and accurately predicts revenue on a monthly basis. Manages escalation. Conducts weekly progress meetings with sales team.
Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations important. 5 or more years sales or sales management experience within technology industry. Ability to hire and train new sales representatives. Ability to resolve customer satisfaction issues. Demonstrated leadership skills. Effective written and verbal communication skills, ability to present to large and small audiences. Ability to negotiate price, other concessions and terms and conditions. Strong quantitative, analytical and conflict resolution abilities.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
Location: GB-United Kingdom
Job Type: Regular Employee Hire
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