Arrow Electronics IT Cloud Business Analyst in US-CO-Denver, Colorado
Position: IT Cloud Business Analyst
You will join the Cloud R&D team made up of around 50 engineers working in a startup spirit and driven by a Dev Ops culture. On a daily basis, you will interact with vendors, customers, and Arrow Cloud Business Units in different countries to enhance and develop our cloud service platform - ArrowSphere.
ArrowSphere is a single point of entry to cloud solutions. A single platform to search leading cloud products, build IaaS, PaaS & SaaS solutions. To learn more, check out this short video: https://www.youtube.com/watch?v=he1PaHeGW2s .
Your role will be to manage our supplier and customer relationships from a technical and functional point of view to identify the impact on ArrowSphere. Among your tasks, you will be responsible for onboarding of suppliers and customers onto ArrowSphere to stay ahead of our competitors.
Previous IT Project Analyst or IT Project Manager experience
Technical background or experience as a tester or IT business analyst
Knowledge of cloud services (PaaS, SaaS, IaaS, etc.), including Microsoft Azure and Amazon AWS
Proven ability to set and maintain project schedule/priorities
Flexible, business-oriented and comfortable with verbal and written communication
Experience with standard software development processes and methodologies (Agile and Continuous Integration/Delivery), including supporting tools such as Atlassian, Jira, etc.
Knowledge of and ability to perform analyses such as, gap analysis, process mapping, root-cause analysis, risk analysis and requirements gathering
Preferred Education & Experience
Understanding of general principles of digital platform design and architecture
Proficient in additional languages due to the various international customer and supplier relationships
Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience
ArrowSphere - Software management
Responsible for developing user stories with internal and external teams
Responsible for designing and approving the functional requirements document with internal and external teams
Responsible for following timelines and on-time delivery
Risk management and escalation
Responsible for version releases and customization of the product
Responsible for software testing and validation
Regular interaction with Arrow suppliers, customers and internal teams
Responsible for the integration of the vendors and customers onto the platform
Internal communication to the key people involved in the project in all regions
ArrowSphere - Support
Support to the internal technical teams (ERP integration / Cloud technical team) with the help of the Cloud support team
Responsible for the documentation provided to internal teams (communication and training if required)
Escalation to the supplier, if required
Escalation to the internal development team, if required
What’s In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Competitive Paid Time Off / Holidays / Sick time
Parental Leave (Maternity / Paternity options)
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Short-Term/Long-Term Disability Insurance
Discounted RTD Passes, with convenient office location off RTD Light Rail
On-site Café with Catering Option for Busy Lifestyles
24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
Location: Denver (Panorama)
Time Type: Full time
Job Category: Information Technology
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
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