Hasbro Coordinator HR Service Delivery in Uxbridge, United Kingdom

Hasbro European Services provides various services to Hasbro business units in Europe and the Middle East and Africa.

Main Purpose of role:

To contribute to the International HR Strategy by playing a key role in the continued success of our HR Services function. The team provide a HR service to 23 countries (EMEA), with responsibilities for HR administration, whilst supporting Managers and employees on general HR Issues, in line with Hasbro SA Strategy. This role has specific responsibility for supporting our colleagues in France and Spain, Business Level French and/or Spanish written and spoken communication is a key requirement of this role.

Shared operational responsibility with 2 HR coordinators for delivering a full range of HR Services, ensuring an efficient, accurate and timely service is provided at all times.

Specific Responsibilities:

  • Provide, support and guidance to managers and employees on day to day HR issues, across the EMEA region, in line with Hasbro SA Strategy.

  • Operate to Hasbro SA approved pre-defined processes and ensure these processes are adhered to

  • Make suggestions for continuous improvement of our processes.

  • Build effective relationships with HR Business Partners and Centre of Excellence teams to deliver best in class service.

  • Operate with a customer service ethos.

  • Ensuring employee files are accurately maintained.

  • Updating HR Databases with employee information.

  • Preparation and issuing of new Hasbro SA approved employment contracts across the EMEA region.

  • Supporting with employee first day inductions

  • Checking all documentation has been returned and completed by employees.

  • Preparing personnel files and ensuring they are updated at all times

  • Checking on appropriate work permits – raise concerns with appropriate HR Business Partners

  • Ensuring relevant approvals are obtained for all Employee changes


  • Business Level French and/or Spanish written and spoken communication


  • Minimum GCSE English & Maths Grade C or equivalent qualification


  • Experience in administration (HR/Payroll administration desirable)

  • Experience of working with multiple countries (desirable)

  • Experience of working with HR databases (SAP desirable)

  • Experience of using a Case Management system (desirable)

  • Experience of dealing with conflicting priorities.

Knowledge and Skills

  • Excellent written and verbal communication skills

  • Customer Service and Relationship Skills

  • Excellent knowledge of Microsoft Office Package (word, excel, powerpoint )

  • Exceptional attention to detail with good organisational skills

  • Excellent communication skills – polite, friendly, and willing to act as first point of contact for HR.

  • Numeric and analytical.