Marsh & McLennan Client Services Pension Team Leader in Vernon Hills, Illinois

We currently have an exciting career opportunity to join Mercer’s Benefits Administration business, a growing segment of Mercer that administers large employers’ health and retirement benefits programs.

As a Defined Benefits (DB) Team Leader in the Client Services department, you’ll lead a team of analysts and provide critical mentorship and project supervision to ensure deadlines and service expectations are met. You will support your team’s success by applying your client understanding, plan knowledge, and communication skills to problem solve, set priorities, and achieve established goals. As a front-line manager, you will be responsible for your team members’ individual development, training, and growth.

If you are proactive, enjoy working in a fast-paced environment, can multitask and manage your time effectively while maintaining a customer focus, Mercer would like to offer you a rewarding career. Join us as we help millions of benefit plan participants live, work, and retire well.

Primary Responsibilities:

Provide direct management for a team of analysts, including mentorship, and career development. Ensure fulfillment of Service Level Agreements according to client contracts. Conduct high-level planning with clients and foster positive client relationships. Manage monthly, quarterly, and annual projects, as well as special requests from clients. Work successfully with other teams and individuals throughout the company to resolve issues and achieve results. QualificationsCore Competencies and Requirements:

3 – 5 years defined benefit related work experience. BA/BS degree preferred. Ability to prioritize and manage multiple projects simultaneously. Strong critical thinking and problem-solving skills. Comfortable working with data, including strong Excel knowledge. Strong oral and written communication skills. Client interaction experience. People management experience preferred a plus. Ability to work independently and in a team environment. Knowledge of SQL preferred. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Mercer’s more than 22,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With more than 60,000 colleagues and annual revenue over $13 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. Marsh & McLennan Companies is also the parent company of Marsh, which advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions; Guy Carpenter, which develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities; and Oliver Wyman, which serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit Follow Mercer on Twitter @Mercer.

Mercer LLC and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).   Marsh & McLennan Companies offers competitive salaries and comprehensive benefits. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employer R_014743-en