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Location: Ramstein AFB, Germany

Clearance: REQUIRED


Job Description:


·;;;;;; Serve as IT specialist responsible for managing, operating, and maintaining all USAFE-AFAFRICA video teleconference (VTC) Suites.;

·;;;;;; Responsible for scheduling and de-conflicting SCI VTCs, monitoring VTCs and troubleshooting VTC and network equipment when problems occur, in support of USAFE-AFAFRICA/A2 Directorate and supporting staff.

·;;;;;; Administers and maintains assigned VTC operations for approximately 1,000 users operating approximately 1,000 devices across multiple networks.

·;;;;;; Optimizes the functionality and performance of VTC systems and ensures confidentiality, integrity and availability of data for users.

·;;;;;; Keeps abreast of technological advances to ensure optimum VTC services.

·;;;;;; Evaluates existing automated systems and analyzes functionality in the organizational environment and documents systems administration standard operating procedures (SOP) used in daily operations and maintenance.

·;;;;;; Periodically reviews and modifies local system documentation, SOPs and ensures compatibility and compliance with overarching DOD, Air Force and relevant guidance.

·;;;;;; Assist customers with VTC scheduling, coordinates VTCs with the Global Network Operations Center, and manages VTC conference room calendar.