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Oracle NSC Principal Program Manager, Analytics Service Excellence in United Kingdom

NSC Principal Program Manager, Analytics Service Excellence

Preferred Qualifications

Oracle believes

in empowering people to do more, through world class capabilities in analytics.

We are the Services Excellence team within Oracle Analytics, responsible for

innovating, building and supporting the service management technologies and

capabilities that support our products.

Our vision is

to enable our products to be world class services through the principles of customer

experience first, scalability, availability, reliability and security. We invest

in the development of process and technology to optimize our services.

We are seeking

an experienced Program Manager who has a proven track record in excellence and can

partner effectively to drive impact. You will be responsible for understanding

customer and partner requirements within the context of the overall business

and transform them into high value capabilities. You will work with internal/external

partner teams to align vision, define objectives, manage risks, create

functional solutions, define/implement plans, and ultimately deliver impact. It

is the expectation that the PM becomes a SME in the space influencing the direction,

strategy and design of the solutions. The successful candidate will have excellent

written and oral communication skills, cross-organizational and project

management skills and thrive in a highly innovative, fast paced, evolving and

ambiguous environment.



Manage portfolio of capabilities, processes and technologies with

associated partners/customers


Gather requirements and define proper solutions (process tech)

with the mindset of quality, extensibility and scalability.


Influence direction of solutions with a strategic view on future



Ensure proper business case/ROI has been done for feature



Effectively manage prioritization discussions as they relate to

features/requirements and roadmap; Work with product, design, and engineering

teams to determine product strategy and prioritize feature projects


Manage expectations, alignment and communications with customers

and stakeholders through cadenced meetings, reports, statuses, reviews etc.



8 years of software Program Management experience with

demonstrated success in software.


4 years of experience in workflow management and process



Bachelor’s degree required. Masters preferred. Education in technical area preferred or

equivalent work experience


Knowledge/background in software industry

products/services/applications required with in-depth knowledge of Oracle’s

products/services/applications preferred


Experience in defining functional specifications for software

applications, processes and capabilities


Ability to learn quickly and work independently while dealing with

ambiguous situations, with a strong positive attitude


Strong cross-group collaboration in solving complex problems


Ability to anticipate and analyze risks and develop mitigation



Detail-oriented, organized, critical thinker


Understanding of the principles and frameworks of successful

project management


Strong communication skills (written and verbal)

Detailed Description and Job Requirements

Manage the development and implementation process of a specific company product.

Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Seven years of project management, product design or related experience preferred.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Job: Product Development

Location: United Kingdom

Job Type: Regular Employee Hire

Organization: Oracle