Oracle NSC Principal Program Manager, Analytics Service Excellence in United Kingdom
NSC Principal Program Manager, Analytics Service Excellence
in empowering people to do more, through world class capabilities in analytics.
We are the Services Excellence team within Oracle Analytics, responsible for
innovating, building and supporting the service management technologies and
capabilities that support our products.
Our vision is
to enable our products to be world class services through the principles of customer
experience first, scalability, availability, reliability and security. We invest
in the development of process and technology to optimize our services.
We are seeking
an experienced Program Manager who has a proven track record in excellence and can
partner effectively to drive impact. You will be responsible for understanding
customer and partner requirements within the context of the overall business
and transform them into high value capabilities. You will work with internal/external
partner teams to align vision, define objectives, manage risks, create
functional solutions, define/implement plans, and ultimately deliver impact. It
is the expectation that the PM becomes a SME in the space influencing the direction,
strategy and design of the solutions. The successful candidate will have excellent
written and oral communication skills, cross-organizational and project
management skills and thrive in a highly innovative, fast paced, evolving and
Manage portfolio of capabilities, processes and technologies with
Gather requirements and define proper solutions (process tech)
with the mindset of quality, extensibility and scalability.
Influence direction of solutions with a strategic view on future
Ensure proper business case/ROI has been done for feature
Effectively manage prioritization discussions as they relate to
features/requirements and roadmap; Work with product, design, and engineering
teams to determine product strategy and prioritize feature projects
Manage expectations, alignment and communications with customers
and stakeholders through cadenced meetings, reports, statuses, reviews etc.
8 years of software Program Management experience with
demonstrated success in software.
4 years of experience in workflow management and process
Bachelor’s degree required. Masters preferred. Education in technical area preferred or
equivalent work experience
Knowledge/background in software industry
products/services/applications required with in-depth knowledge of Oracle’s
Experience in defining functional specifications for software
applications, processes and capabilities
Ability to learn quickly and work independently while dealing with
ambiguous situations, with a strong positive attitude
Strong cross-group collaboration in solving complex problems
Ability to anticipate and analyze risks and develop mitigation
Detail-oriented, organized, critical thinker
Understanding of the principles and frameworks of successful
Strong communication skills (written and verbal)
Detailed Description and Job Requirements
Manage the development and implementation process of a specific company product.
Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Seven years of project management, product design or related experience preferred.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
Job: Product Development
Location: United Kingdom
Job Type: Regular Employee Hire
- Oracle Jobs