Combined Insurance Auto Claim Examiner in United States
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Chubb is seeking an Auto Claim Examiner, located at the Western Claim Service Center in Phoenix, AZ. Responsibilities:
Analyzing first reports and promptly contacting insured/claimants.
Effectively evaluating contract language and identifying coverage issues. • Promptly and appropriately developing the file to provide accurate and timely investigation and loss analysis.
Maintaining an active file diary to move file toward resolution.
Establishing accurate and timely reserves.
Recognizing and pursuing recovery.
Adherence to all statutory and regulatory fair claims practices.
Recognizing and identifying potential fraudulent claims.
Effectively managing the use, work product and expenses of outside vendors.
Effectively evaluating claim facts and negotiating claim settlements.
Developing and maintaining strong business relationships with internal and external customers.
Successfully contributing to the development and delivery of the team’s goals, objectives and results.
Support workload surges and/or catastrophic operations as needed to include working overtime during designated CATs. Knowledge, skills and abilities:
Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.
Ability to work effectively in teams and with a wide variety of people.
An aptitude for evaluating, analyzing, and interpreting information.
Excellent skills in the areas of: -Customer service -Investigation techniques -Organization, time management and the ability to multi-task -Verbal and written communication and interpersonal ability -Negotiation and reserving -Innovative thinking
Preferred Skills & Experience:
Bachelor’s degree or equivalent experience
Minimum two years of claims adjusting experience
Demonstrates master claim handling for all loss types under both personal and commercial lines policies.
Demonstrates application of higher levels of documented knowledge of jurisdictional regulations and case law in all territories handled.
The candidate will be responsible for positively influencing the business results through leading by example-demonstrating a “can do” attitude in difficult and challenging times.
Effectively communicates and demonstrates the ability to build partnerships, participate in business initiatives and projects.
Current Claims Adjuster license in one or more states preferred but must be willing to obtain additional state licensures.
Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.
Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law.
Title: Auto Claim Examiner
Requisition ID: 326871