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Combined Insurance Business Solution Analyst for Marketplace in United States

BUSINESS SOLUTION ANALYST FOR MARKETPLACE

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in (54) countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

The Business Solution Analyst for Marketplace is experienced in P&C insurance business processes, workflow, and systems. This person will also have a solid set of experience working with Underwriting, Operations, Product Development, and I/T to define and implement technology solutions.

The Business Solution Analyst for Marketplace will provide analysis support for the implementation of new products and extensions to the Commercial Marketplace and its supporting systems. This person will collaborate with and coordinate the efforts of our business teams (Product Development, Operations, Compliance, Legal, and Actuarial, Marketing), the Marketplace Product Manager, and with our consulting and internal IT system implementation teams.

SPECIFIC RESPONSIBILITIES

 Understand the overall business vision for Commercial Insurance and work with cross-functional business teams to elicit and define business requirements for systems and processes.  Manage the Marketplace Requirements process and lead requirements sessions.  Develop and communicate Marketplace business requirements documentation.  Act as a coordination point / liaison for business functions and IT and Consulting system implementation partners for all requirements.  Can work in an Agile Development team environment, collaborating with IT and vendor resources to define a solution that supports business processes.  Review work requests and determine impact of product and system changes to existing workflows.  Manage the User Acceptance Test process.  Anticipate, negotiate, and resolve business design issues before they impact project success.

KNOWLEDGE, SKILLS, AND EXPERIENCE

 Broad business knowledge of Commercial P&C and Specialty, Product Development and Implementation, Operations and Claims, and IT, and in-depth knowledge of Online Systems, and Automated Workflow and Processes.  Experience in business solution design; demonstrated consulting / design experience in complex technology solutions and technology enabled processes.  Demonstrates higher level analytical skills; can independently identify and propose alternative solutions.  Strong understanding of the business process and product for their area. Knows where the gaps are in the system support of this process/product. Proactively works with our cross-functional team to suggest solutions that will improve this process/product.  Experience in a large technology solution implementation – demonstrated experience in requirements management and program / project management processes and artifacts.  Ability to define/document Epics, Features, and User Stories that represent system functionality required to support business functions, along with the associated benefits/value for the users.  Strong communication and presentation skills; ability to interact effectively with senior leadership team members.  Results and solution-oriented; can work in an extremely fast-paced environment; strong ability to manage and deliver on multiple concurrent initiatives; decisional.

Job: *Information Technology

Title: Business Solution Analyst for Marketplace

Location: null

Requisition ID: 328454

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