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KeyBank Business Systems Analyst Consultant in United States

Business Systems Analyst ConsultantinVariousatKey Bank- Corporate

Date Posted: 10/7/2019

Job Snapshot

  • Employee Type: Full-Time

  • Location: For those who work at home, OH Various

  • Job Type: Information Technology

  • Experience: Not Specified

  • Date Posted: 10/7/2019

About Us

Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation s largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.

Our goal is to be the best regional bank in the U.S. What that means is we put our clients needs first and take a customized approach to meeting those needs. At Key we ve made a promise to our clients that they will always have a champion in us. To deliver on that promise, we re committed to building a team of engaged employees who do the right thing for our clients and help them achieve their financial goals each and every day.

Job Description


The Senior Business Analyst will analyze Fraud Business/Operations needs and ensure the successful integration with our technology solution. Able to lead requirements gathering sessions. Work with clients, developers, and other groups to create and deliver clear and accurate requirements documentation and ensure our development team has a solid understanding of the work to be completed and will continue to partner directly with them throughout the effort. Work with Testing group to ensure requirements are testable and defects are documented and tracked. Mentor and provide oversight to the other Business Analysts on the team. Work with Project Manager(s) to ensure full Business Analyst coverage on all Fraud Related work. They will be the liaison between the Business and Technology Team s and will work on multiple efforts simultaneously.


This position has overall responsibility for bridging the business needs with technical solutions in response to the business functional requirements and will provide oversight to the other Business Analysts on the team. This individual will be responsible to ensure complete requirements are gathered and documented, successful testing plan is created and executed, and the delivery of solutions, according to approved funding levels and time commitments across all impacted technology.

Provides an active leadership role to provide the following:

  • Mentor other Business Analysts on the Team

  • Leads requirement gathering meetings & delivers requirement documents

  • Owns requirements management function (ensures requirements have all the required data elements)

  • Ability to document/ develop current and create future Business Process work flows with the Line(s) of Business

  • Accountable for requirements being updated

  • Drives defect resolution

  • Knowledge of testing concepts

  • Ability to build / execute test scripts, including input from Line(s) of Business

  • Ability to execute test scripts and / or lead our Testing Team Partners to execute successfully

  • Escalates as needed

  • Collaborates with team members

  • Subject matter expert or ability to become familiar quickly

  • Focuses on both business and technical results

  • Ability to address and follow through to completion any situation that arises

  • Ability to lead any project related meetings

  • Create queries to validate data in databases

  • Ability to work productively with team members and stakeholders

  • Ability to multi-task across multiple projects and non-project activities

  • Through various sources, maintains Fraud industry knowledge surrounding supporting Fraud business processes.

  • Builds intimate relationship(s) with business and technology partners.

  • High level understanding of the business unit s strategic and tactical business plan as it relates to Fraud.

  • Participates in project execution in support of the business process roadmap which aligns to the future state.

  • Acts as the liaison and facilitator between the business unit, development, and our Testing Team s

  • Ability to solve business problems with technology.

  • Follows the Project Lifecycle standards.


  • Demonstrated practical knowledge of business and technology in creating integrated solutions.

  • Bachelor s degree with minimum 5-7 years of financial services Industry IT experience

  • Leadership Experience.

  • Excellent written and oral communication skills.

  • Experience using multiple tools (i.e. MS Office, MS Project, Visio, HP Application Lifecycle Management)

  • Excellent organizational skills.

  • Strong team player.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.