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Combined Insurance Claim Adjuster (Seeking Internal Claims Talent) - Life Team in United States

Combined Insurance, a Chubb Company, is seeking a Claims Adjuster to join our fast-paced, high energy, and growing company. For nearly 100 years in the insurance industry, our company has been passionate about serving our customers and providing them peace of mind and protection when they need it the most. Come build your career here, along with other positive, hard-working, talented professionals—just like you!

JOB SUMMARY:

The Claim Adjustor will be responsible for evaluating and adjudicating accident, health, life, and disability claims while providing exceptional customer service to our policyholders. Position is in Chicago Office.

RESPONSIBILITIES:

  • Provide exceptional customer service to our policyholders, sales agents and medical providers, answering a variety of questions both in writing and by phone.

    · Evaluate eligibility and process claims including payment, denial and status updates.

    · Contact policyholders and medical providers if additional information is needed and continue to provide communication during the course of a claim.

    · Interact with various online systems for claims processing, imaging and policy administration;

  • Manage pending files and create claim-related correspondence.

  • Conduct telephone assessments for continuing disability claims.

SKILLS/EXPERIENCE:

  • Group Disability claims experience strongly preferred.

  • Excellent customer service, interpersonal and communication skills

  • Ability to work in a fast paced environment

  • Strong time management and organizational skills with high attention to detail.

  • Quality and customer centric orientation.

  • Analytical with good decision making skills.

  • Medical terminology knowledge.

  • Keyboarding skills (30 wpm).

  • Windows based PC knowledge.

  • Bilingual in Spanish (read, write, speak) preferred not required

  • Analytical with good decision making skills

  • Ability to foster teamwork toward a common objective

  • Strong work ethic with customer centric focus

EDUCATION

  • BA or BS preferred

OUR BENEFITS

As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Our Company is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance

  • Dental insurance

  • Tuition reimbursement

  • A company-match 401(k) plan

  • Disability insurance

  • Life insurance

  • Employee referral bonuses

ABOUT COMBINED INSURANCE

Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, the Company provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

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At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

Job: *Claims

Title: Claim Adjuster (Seeking Internal Claims Talent) - Life Team

Location: null

Requisition ID: 327176

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