Combined Insurance Claims Director in United States

Claim Director
Los Angeles

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

* Handle a caseload of approximately 135 employment practices liability claims from initial notice to resolution across multiple jurisdictions.

  • Analyze and address coverage issues timely and accurately under multiple policy forms.

  • Conduct timely and effective investigations through effective use of internal and external resources that are in compliance with all corporate guidelines and protocols.

  • Effectively document all relevant events in a timely and efficient manner as case facts are developed.

  • Timely and accurately evaluate and manage indemnity and expense reserves throughout the life cycle of all files with appropriate documentation supporting any reserve changes.

  • Based on effective investigative efforts, all resolution and negotiation strategies will consider and pursue appropriate third parties/collateral sources.

  • Manage defense counsel through effective use of litigation management strategies, inclusive of developing a specific case agenda that directs accountability of counsel throughout the life cycle of all files.

  • Proactively manage a claim inventory and effectively negotiate cases to a resolution in compliance of corporate guidelines and protocols.

  • Present cases and regularly share expertise through the claim committee process.

  • Adhere to all statutory regulations and Unfair Claims Practices Acts.


  • Articulate in both written and oral communication.

  • Demonstrated ability to deliver high caliber customer claim service.

  • Advanced listening and negotiation skills.

  • Advanced knowledge and attention to detail in insurance coverage and contracts, investigate mid-level to severity claims, as well as setting timely and accurate reserves.

  • Advanced organizational skills to manage a claim inventory under limited supervision.

  • The ability to develop and maintain strong business relationships with a wide spectrum of people internally and externally.

  • Regularly share expertise and provides constructive feedback in a team environment.

  • Some travel will be required.

  • Education and Experience: o Bachelor’s degree is required; J.D. or CPCU Designation a plus.

    o 5 - 10 years Casualty claims experience or equivalent insurance industry or legal experience is required, Specialty claims experience is desired.

    Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

    For additional information about Chubb or its services, please visit our website at .

Job: *Claims

Title: Claims Director

Location: null

Requisition ID: 323642