Combined Insurance ESIS Liability Claim Specialist in United States

  • ESIS, Inc. (ESIS) * provides sophisticated risk management services designed to reduce claims frequency and loss costs. ESIS, the Risk Management Services Company of Chubb, provides claims, risk control & loss information systems to Fortune 1000 accounts. ESIS employs more than 1,500 professionals in nine regional centers and 15 major claims offices, as well as local representatives in select jurisdictions. We take our fiduciary responsibilities seriously and are proud to manage over $2.5 billion of customer losses and over 320,000 new claims annually. We specialize in large accounts which have multi-state operations. For information regarding ESIS please visit .

    ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive superior results for your program. Our culture and vision enables us to effectively operate as an extension of your risk management program, aligning combined goals to form a collaborative partnership.
    We recognize our clients’ desire to do things differently, and we are confident that our integrated approach will deliver better overall results for your program. ESIS’ specialized claim intervention strategy integrates an effective deployment of resources and appropriate actions, which are essential to your program’s success

    KEY OBJECTIVE: Responsible for investigating and resolving high exposure and high risk complex claims, while providing a high level of customer service and claim file quality.


    • Duties may include, but are not limited to:

    • Confirms coverage of claims by reviewing policies and documents submitted in support of claims.

    • Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.

    • Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.

    • Directs and monitors assignments to experts and underlying defense counsel.

    • Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.

    • Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.

    • Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.

    • Travels to conferences, mediations, and trials as necessary.

    • Assists with sales presentations and new installation meetings for new clients.

    • Participate in quarterly client reviews (requires completion of status reports for all open files and many of the quarterly reviews may require in person attendance at the broker or client’s office).

    SCOPE INFORMATION: (include operating budget, revenue goals, reporting relationships, # of direct/indirect reports, etc.) This position reports to a line of business Claims Team Leader, Claims Manager or other more senior claims leader.


    • Minimum of 10 years General Liability and Construction claim handling and at least 5 years of experience handling New York Labor Law claims.

    • College degree or equivalent business experience.

      o Ability to work independently and assimilate learning materials on many different subjects from various sources.

    • Excellent interpersonal communications and negotiation skills.

    • Ability to deal with customers in a professional manner.

    • Authoritative knowledge of ACE coverage, products, services, and liabilities.

    • Ability to self-motivated and self-start.

    • Ability to make independent decisions using ESIS Best Practices for guidance.

    • Excellent verbal and written communication skills.

    • Strong interpersonal, negotiation and customer service skills.

    • Capable of dealing with highly visible and demanding customers.

    • Must be able to effectively work in a team environment.


    • Construction claims expertise.

    • New York Labor Law expertise.

    • Should have high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file management.

    • Bachelor’s degree in Business Administration or associated field.

    • Multiple jurisdictional claims handling experience with the requisite Adjuster Licenses.

    Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

Job: *Claims

Title: ESIS Liability Claim Specialist

Location: null

Requisition ID: 317738