Combined Insurance ESIS RSI Regional Claim Manager in United States
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
Organized in 1953, ESIS, Inc. (ESIS) provides customized risk management services. ESIS is a Chubb company. Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
As a Claim Manager for Recovery Services, this position is responsible for the ESIS claim recovery operations in assigned region(s), working collaboratively with both internal and external clients to maximize recoveries while minimzing costs. This includes strategic planning, supporting the continuous improvement of the technical quality of the claims product, technical oversight, staff administration and data analysis. Ideal location for position is in our Wilmington, Simsbury, Overland Park, Atlanta, Dallas or Phoenix offices but other locations will be considered for qualified candidates.
Manage a team of approximately 10 recovery staff across North America.
Maintain responsibility for the day to day administration of the staff, to include career development, personal performance and professional training.
Recovery Services is responsible for subrogation, Second Injury Fund, War Hazards Act, collections and returned checks for all of ESIS, our clients and our carrier partners. Relationships must be developed and maintained accordingly with all internal and external parties.
Ensure that recovery identification and pursuit is conducted in a timely and thorough manner by overseeing technical oversight through day to day file management, best practices and analysis of available data.
Develop and maintain statistical and performance goals that are designed to produce excellent service to customers and maximize recovery results.
Ensure that recovery strategic initiatives and goals complement and contribute to the overall claim department and corporate objectives.
Be a subject matter expert in regard to recovery for the claim department and clients by keeping abreast of industry and legal trends.
Bachelor’s degree in related field or proven insurance related experience.
Minimum of 7 years of insurance experience.
Minimum of 3 years of claim management experience.
Experience in leadership and managing a staff of remote employees.
Multi-line claim handling experience. Direct recovery experience a plus.
Effective communications and interpersonal skills.
Excellent time management and organizational skills.
Forward thinking, creative and energetic professional to continue to build upon the foundation already created.
Strong presentation skills.
Understanding and ability to use internal systems as well as Microsoft Office programs.
/Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success./
Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law.
Title: ESIS RSI Regional Claim Manager
Requisition ID: 328283