Combined Insurance Insurance Specialist in United States
Job Title: Insurance Specialist
Department: Field, All Lines
Reports to: Division Manager or Field Supervisor
Purpose: Entry level field position to assist the company with all phases of Field Management and administrative support of all products and procedures. May have an assigned territory or may work in a general area under the direction of a Claims or Marketing Field person. This program is specifically designed for recent college graduates.
Essential Job Duties and Responsibilities:
Gaining experience with and in support of the products and services offered by the company including Multi-peril crop insurance, named peril crop programs, and Agribusiness programs
To assist in the marketing and sales of all lines of business
Develop a relationship with the agency plant in the assigned division. Assists in training new and existing agents about marketing techniques, products, services, rules/regulations.
Become familiar with and develop an expertise in Rain and Hail systems and technology available to maximize efficiency for agents and adjusters
Assisting field structure in management of assigned territory.
Assisting field structure in communicating company policy and procedures to adjusters and support staff and by communicating territory issues to division management
Perform administrative duties including:
o Assisting in investigating and resolving complaints from agents/insured in his/her assigned territory.
o Aiding in collection and documentation of outstanding premium balances.
o Monitoring Quality Control audits in the assigned territory as requested by division management to ensure that the field requirements of the RHILLC plan of implementation are fulfilled.
o Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt, competent loss adjustments.
o Gain experience in the loss adjustment procedures applicable to crops in assigned division.
o Attending industry sponsored seminars, field days, etc. at the direction of division management.
Assist in the general supervision and management of the timely completion of claims
Assists with other duties as necessary.
Knowledge, Skills, and Abilities
Ability to recruit and train agents.
Knowledge of or the ability to gain experience of the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
Knowledge of or the ability to gain experience of Rain and Hail’s products, services and systems.
Knowledge of and the ability to gain the experience of the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, and the other insurance products offered by the company.
Ability to organize and prioritize multiple tasks.
Ability to work in a team oriented environment.
Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
Ability to use the Company’s terminology, procedures and systems.
Ability to use department equipment.
Ability to perform basic and complex mathematical calculations.
Ability to drive a vehicle and maintain a valid driver’s license.
Ability to remain calm and professional during peak periods of activity.
Ability to work from oral and written communication.
Ability to maintain confidentiality.
Ability to work independently.
Ability to travel away from home for extended periods of time and on short notice.
Willingness to relocate to another division if requested.
Ability to assist in other work-related areas as required.
Baccalaureate degree in Agricultural Business or related field required with 1-3 years of experience.
Title: Insurance Specialist
Requisition ID: 322292