Combined Insurance Market Director in United States

Position Summary:

The Market Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing District Managers (DMs) and Sales Coordinators (SC’s) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market


Distribute internal leads to District Managers (DMs) and oversee DMs in lead distribution to Agents

Receive externally generated leads, distribute to District Managers immediately and ensure timely contact and reporting of disposition

Field train Agents at MD’s discretion

Review post sales documentation received from DMs

Collect and report market results to Divisional Office on daily, weekly basis as instructed

Ensure customer service requests received at Market Office are handled appropriately

Host the following meetings:

• Monthly full day meeting with entire market team

• Monthly full day meeting with new Agents

• Bi-weekly full day meeting with all DMs

Attend each District team’s morning meeting whenever possible

Deliver training at each District team’s morning meeting once every 2 weeks

Attend team check-ins at his/her discretion

Work with appropriate sources to identify potential Agent candidates

Perform interviews and select candidates for field demos

Work with DMs to make final hiring decisions

Analyze/manage performance of all territories, Agents, Account Executives and DMs

Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market

Ensure that DMs consistently have a team of at least 4-5 Agents reporting to them

Field train DMs and other key players


Capacity to manage and lead a sales team

Outstanding teambuilding skills

Strong communication and organizational skills

Demonstrate sound judgment and decision making

Ability to attract and assess talent

Good coaching and mentorship skills

Maintain high ethical standards

Ability to problem solve

Demonstrate innovation and creativity

Ability to achieve or exceed business goals


Successful and stable work history

Minimum of 7 years Insurance Sales/Management experience required

Demonstrated leadership skills

Intermediate PC skills required

College Degree preferred

Job: *Sales & Marketing

Title: Market Director

Location: null

Requisition ID: 318012