Combined Insurance Process Support Associate in United States
Unclaimed Property Administrator
KEY OBJECTIVE Associate to provide operational support for Unclaimed Property/State Reporting.
MAJOR RESPONSIBILITIES * Complete Unclaimed Property state reports by state mandated due date.
Ensure all compliance events are executed timely and accurately.
Assist in reviewing and analyzing data loads
Perform spreadsheet analysis.
Ability to create and run queries from UCP software, analysis data as requested.
Prepare monthly journals, support reconciliation team as needed.
Provide exceptional customer service to supported business groups and external customers. MINIMUM REQUIREMENTS:
High school diploma or equivalent
Strong knowledge of end user software - Microsoft Outlook, Excel and Word
Ability to create and analyze reports from data
Ability to learn quickly and retain information
Problem ownership and personal responsibility.
Ability to problem-solve.
Extremely good organizational/time management skills
Ability to multi-task
Attention to detail
Ability to work independently, make decisions and apply sound business judgment
Strong written and verbal communication skills
Strong interpersonal skills. Ability to communicate and interact with various intercompany departments / . /
Dedication to developing own skills and personnel knowledge
3-5 years of experience in compliance, accounting or related positions.
Strong work ethic, focused on accountability and follow through on tasks and responsibility
Analytical ability in data intensive environment.
Ability to identify and prioritize dependencies, work effort, and deadlines.
Good end-user computer skills, e.g. Excel, Word, PowerPoint, Cognos and/or other SQL tools required.
Experience in a customer service environment solving complex problems and diffusing customer anxiety. Strong customer service skills required.
Experience in process review and documentation.
Comfortable interacting with multiple levels of management and peers.
Projects self-confidence and enthusiasm.
Strong analytical/problem solving skills
Title: Process Support Associate
Requisition ID: 322595