Olympus America Inc. Specialist, Engnieering - OCI in United States
Provide leadership and direction for the Engineering team to consistently meet or exceed performance objectives for:
Training SP and Rigid scopes
System set up SP and Rigid scopes
New product/repair introduction SP and Rigid scopes
Technical support (Production/QA/RA/CSR etc.)
Workshop improvement/Cost reduction
Provide continuous evaluation, development and improvement in Engineering team performance to produce the highest levels of Quality.
Routinely identify and prioritize areas for continuous improvement with each Engineer through Success factors.
Evaluate, recommend and implement process improvements to improve cost quality and delivery metrics.
Use Plan, Do, Check, & Act (PDCA) method to analyze quality trends and make quality improvement recommendations and work with production supervisor to implement.
Establish and maintain communication across departments to ensure a high level of customer service and satisfaction is attained.
Support continuous improvement measures by providing analysis and correction of technical information and by recommending industries best practices.
Facilitate technical training on new products, processes and change notices to employees.
Coordinate Change Notices (CNs), Non Conformance Reports (NCR), Corrective and Preventative Action (CAPAs), and Corrective Action Reports (CARs) in a timely manner, to close and/or achieve acceptable levels of compliance.
Investigate and reports weekly on discrepant material notices (DMNs).
Perform all other related duties as assigned.
(ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED)
Associate’s Degree in Engineering or Engineering Technology or Bachelor's Degree in Engineering is required.
Minimum of 2 years related service experience, or the equivalent combination of education and experience is required.
Strong statistical, analytical and decision-making sense of urgency skills is essential.
Must be quality and customer oriented.
Experience in coordinating activities among departments or groups is necessary.
Excellent interpersonal and teamwork skills are essential.
Must possess strong knowledge of development methodologies and problem solving skills.
Must possess a high degree of personal organization and excellent communication skills, both written and verbal.
Knowledge of Microsoft Office is essential.
CAD experience is preferred.
Must be able to perform required duties with minimum supervision.
Knowledge of Health Canada regulations is desired.
Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids. OCI requires that all employees working in areas that may be exposed to these risk, either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine, please seek medical advice before taking this vaccine.
Richmond Hill, ON - Under the direction of the the Engineering Manager, the Engineering Specialist MP and Ultrasound supports production objectives to improve quality and delivery. The incumbent will evaluate, recommend and implement shop floor process improvement activities. He/She will provide technical information to cross functional teams, recommend cost-effective procedures, track and maintain implementation dates. The incumbent will support continuous improvement of the endoscope service business as a whole but more specifically to small diameter endoscopes (SP) and Rigid endoscopes. He/She champions, develops and promotes quality activities to meet regulatory and quality requirements while supporting business goals and improving customer satisfaction. The incumbent will be accountable for supporting solutions relating to quality and ensuring the Quality Management System is implemented and maintained effectively in the organization.
Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification. EOE Minorities/Females/Veterans/Disabled
At Olympus, we are True to You!
Olympus Canada with headquarters in Ontario, is a precision technology leader, creating innovative opto-digital solutions in health care, life science and consumer electronics products throughout Canada. Olympus works collaboratively with its customers and its affiliates worldwide to leverage R&D investment in precision technology and manufacturing processes across diverse business lines. These include: gastrointestinal endoscopes, accessories, and minimally invasive surgical products; advanced clinical and research microscopes; digital cameras and voice recorders. Olympus Canada
Olympus Canada at http://www.olympuscanada.com/
Canada, Ontario, Richmond Hill
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Olympus is an Equal Opportunity Employer, and our policies prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification.