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Combined Insurance VxBlock Support Engineer in United States

_North America Enterprise Infrastructure Support Engineer_

Position Summary: The successful candidate for this engineering position will be a member of a core team focused on the design and 2ndlevel support of Chubb’sVCE VxBlock systems andEMC PowerMax storage. This infrastructure supports multiple platforms including the VMWare virtual server infrastructure and AIX systems. Provide operations support for enterprise-level solutions using physical and virtual server hosting, off-site data replication and storage solutions. Support multiple sites for high availability and redundancy. This engineer will have daily interactions with business units and project management teams to meet technical requirements for Chubb initiatives.

Primary Job Responsibilities: * The VxBlock support role is responsible for testing, implementing, maintaining and optimizing the virtual infrastructure in accordance with standards, security policies and guidelines * VxBlock Support Engineers typically span VMware products and related infrastructure including: ESXi, vSphere, VMware SRM, Cisco UCS, Cisco MDS, XIV, XtermIO, AIX, Linux, SRDF and Powermax * Additional functions and processes include performance/capacity management, patching/version management, and Level 2 operations support * Monitor and optimize the performance of systems, virtual infrastructure and storage platforms * This role will support complex systems that may have system-wide impact and integrates across the organization, along with complex infrastructure solutions * Diagnose system failures and take corrective action, in effort to ensure continuity of operations * Members in this role need good communication skills and must be able to work collaboratively with third party vendors, business users and other Infrastructure colleagues * Coordinate and work on multiple cross-functional initiatives/work groups and tickets as a team member, sometimes as a team lead or advisor * Automate systems provisioning, performance and scalability characteristics of the VxBlock and PowerMax storage. Ansible experience a plus * Provide preventative maintenance routines to ensure system performance, availability, and security * Assist in the development and execution of disaster recovery plans * Participate in change and incident management

Knowledge, Skills and Competencies: * Must have experience in VxBlock systems * Must have experience and knowledge of Cisco UCS, Cisco MDS, EMC SRDF, XIV, AIX, Linux (Redhat & Sles), Windows and various EMC Storage platforms * Practical hands-on expert experience with Storage systems and/or VxBlock technologies * Five years (or equivalent knowledge) of hands on technical experience with Storage systems, VxBlock technologies, Cisco UCS, vSphere, VMware ESXi, SRM, vRealize Operations, preferred * Cisco/Brocade SAN Technologies, PowerMax, VMAX, VNX, XtremIO, Isilon, and ECS * Good understanding of Networking concepts, Cisco Nexus experience preferred * Excellent problem determination skills, and the ability to debug complex-cross systems problems, and document root cause including remediation and detection * Ability to work independently and on a team with colleagues across the globe * Excellent written and verbal communication skills * Self-driven with the ability to manage workload without direct supervision * Demonstrates knowledge of a broad range of technology towers i.e.: Storage, Virtualization, Intel, Networking, Data Center Migration and Disaster Recovery * Additional skills that would be beneficial: Competency in scripting (Bash, Perl, Python, Ansible, PowerShell, APIs) * Not required, but hands-on knowledge of Spectrum Scale (formerly General Parallel File System), including performance tuning is a plus

Job: *Information Technology

Title: VxBlock Support Engineer

Location: null

Requisition ID: 333420

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