IBM Networking & Digital Workplace Services Representative in Washington, District Of Columbia
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities
Enterprise infrastructure is fundamental to a successful organization - and a strong network is the backbone of that success. In the global marketplace, IBM continues leadership in networking services by moving towards building better, more secure, and integrated platforms for our clients and their customers. IBM utilizes a lifecycle approach which includes strategy, assessment, planning, design, implementation, and management. IBM then organizes project into one of the following segments: Consulting Services, Project-Based Services or Network Managed Services.
IBM Network Services intelligently fuses established and emerging technologies into the enterprise infrastructure bringing in the network transformation.
Software Defined Networks
NextGen Campus Networks
Multinetwork WAN Services
IMI (Integrated Managed Infrastructure) for Networking
CSP Network Services
Digital Workplace Services
Mobility is about business with anyone, anywhere, anytime. Today’s Mobile leaders are doing more to integrate mobile into the fabric of their business. Mobile is about transacting business, driving revenue and leveraging insights from mobile usage to identify and capture new business opportunities. IBM has a suite of service offerings that support Mobility which include consulting, infrastructure, and middleware solutions to make this transformation for the client.
The IBM Networking & Digital Workplace Services Representative (SLR) assumes both new business (new client acquisition) and account ownership responsibilities for existing Networking and Digital Workplace clients.
Digital Workplace Services, one must possess demonstrated technical skills in all aspects of mobile computing, desktop computing, device life cycle managements, and device as a service as well as all aspects of service desk management including AI (artificial intelligence) and machine learning.
Networking Services, one must possess demonstrated technical skills in all aspects of network services including consulting services, software-defined, multinetwork (including hybrid WAN & SD-WAN), integrated managed infrastructure for networking, network integration, unified communication as a service, and contact center as a service.
A thorough understanding of the IT industries infrastructure technologies and solutions is a must. One will need to understand the competitive landscape in this space and be able to develop appropriate sales strategies to win. The Networking & Digital Workplace Services Representative must convey subject matter expertise and creditability in working with clients, potential clients and internal IBM team members. One will need to apply sales skills to engage and close opportunities with key decision makers and ensure smooth transition from the sales phase to delivery phase.
This is partly a new business/ business development role. We are looking for true “Hunter” sales professional that understands how to cultivate new business and how to manage a territory to win net new mobility / digital workplace and network services in Healthcare & Life Sciences clients while being adept at maintaining high level of client satisfaction with existing customers. The seller must be able to manage existing, large, complex transactions and cross-sell and upsell effectively as well.
Candidates can be located anywhere in the Central or West part of United States
Required Professional and Technical Expertise
Basic knowledge of the mobile and desktop compute landscape including: Device as a Service, Device Lifecycle Management, End-User computing applications, Service Desk and End-User support Managed Services
Basic knowledge of Networking Services including consulting services, software-defined, multinetwork (including hybrid WAN & SD-WAN), integrated managed infrastructure for networking, network integration, unified communication as a service, and contact center as a service
At least 3 years of experience in Solution/Managed Services Sales
Preferred Professional and Technical Expertise
At least 3 years of experience in the mobile and desktop compute landscape including: Device as a Service, Device Lifecycle Management, End-User computing applications, Service Desk and End-User support Managed Services
At least 3 years of experience in Networking Services including consulting services, software-defined, multinetwork (including hybrid WAN & SD-WAN), integrated managed infrastructure for networking, network integration, unified communication as a service, and contact center as a service
At least 3 years of experience in selling to Healthcare and Life Sciences clients
At least 5 years of experience in Solution/Managed Services Sales
At least 3 years of experience in Consultative Sales strategies and methodologies
At least 5 years of experience in Executive Relationship Management
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
- IBM Jobs