Oracle Program Manager 4-ProdDev in Washington, District Of Columbia

Manage the development and implementation process of a specific company product.

Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Seven years of project management, product design or related experience preferred.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

A position for a Sustaining Engineering Customer Escalation Manager, responsible for the Situation Management of highly Escalated/Executive visible issues within the Sustaining Engineering Oracle Fusion Middleware Team has become available.

Job Responsibilities:

The role will require strong top to bottom situation management for issues with Oracle Internal and External Customers using the Oracle Fusion Middleware (FMW) Product Stack, from initial problem clarification, engagement and coordination of technical resources, to providing status reports at both Technical and Senior Executive levels.

The successful candidate will also help to develop better situation handling and engagement processes to streamline future issue handling, whilst also providing Product improvement suggestions across the FMW Product Stack.

Candidate Profile:

Must Have

Strong situation leadership and coordination of all interested Stakeholders across multiple Technical and Product areas.

Excellent Technical problem identification and clarification experience, with previous Fusion Apps/Fusion Middleware/Database experience.

Need to be able to:

Engage and coordinate all technical resources required for investigation and problem resolution.

Provide in-depth written status updates at both Technical and Senior Executive level.

Provide feedback to help Product improvements and develop future situation and engagement processes.

Work independently as lead contact for Sustaining Engineering with Product Area.

Top skill sets / technologies in the ideal candidate:

Previous Situation/Escalation Manager experience - Management of highly escalated issue, coordinating technical resources, provided Executive level status feedback.

Technical experience in Oracle Weblogic Server, SOA, FMW or in related Oracle Database Products.

Strong exposure to Oracle Development Bug/Defect Process.

Manage the development and implementation process of a specific company product.

Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Recommends and justifies major changes to existing products/services/processes. BS or MS degree or equivalent experience relevant to functional area. Ten or more years of project management, product design or related experience needed.

Job: *Product Development

Organization: *Oracle

Title: Program Manager 4-ProdDev

Location: United States

Requisition ID: 1800147P