Eaton Corporation Quality Engineer Supervisor in Waukesha, Wisconsin

Eaton currently has an opening for a Quality Engineer Supervisor located in Waukesha, WI. This role is responsible for managing the quality of products produced for the assigned department. The role develops action plans for improvement to scrap, warranty, internal defect, and customer complaint rates and directs reports on activities needed to support production, analyze failures, and drive the improvements identified in action plans. This person will be responsible for maintaining and implementing the requirements for the Eaton Quality System and ISO 9001 as needed.


  • Directs cross functional teams in problem solving and issue analysis in an effort to address either customer or production related issues.

  • Coordinates support of production manufacturing with problem solving, process improvements and resolution to manufacturability issues.

  • Maintains ISO 9001 quality system and supports the management of Eaton’s Quality System procedures.

  • Manages identification of gaps at the Department/Plant level and executes improvement activity using knowledge as subject matter expert.

  • Directs coordination of customer return analysis and ensures timely response to customers.

  • Works with Design Engineering and Supply Chain to ensure that quality criteria are clearly identified on all newly established parts and communicated to suppliers.

  • Develops and leads routine risk assessment activity (PFEMA) on all new products and with changes that affect existing product.

  • Works in partnership with engineering to support all NPD Launch related projects and milestones related to product quality and improve the overall process to achieve zero defects and launch readiness.

  • Executes or facilitates all aspects of APQP and Part Approval and sign-off for both suppliers and customers, manage revisions of process control documents such as PFMEAs, Control Plans and other quality tools to ensure compliance.

  • Analyzes scrap, warranty, internal defect, and customer complaint rates to develop action plans for improvement.



  • Bachelor’s Degree from an accredited institution required

  • 3 (Three) years of experience in a manufacturing environment

  • Must be legally authorized to work in the United States without company sponsorship


  • Three years of work in a Quality Engineering/Supplier Quality related role

  • Experience in the field of Electrical Utilities or electrical component manufacturing

  • Experience working with suppliers and working directly with customers

  • CQE or CQMOE certifications from ASQ

  • Experience either managing or supporting ISO 9001 or TS16949 Quality Management systems.

  • Formal training in problem solving

  • Strong oral and written communication skills

  • Experience with either Eaton EQS or Automotive Quality Standards

  • Supervisory Experience


  • Demonstrated strong skills on following competencies: Priority Setting, Decision Quality, Problem Solving, Learning on the Fly, Customer Focus, Ethics and Values, Integrity and Trust, Drive for Results, Technical Learning.

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.

We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Quality

Region: North America – US/Puerto Rico

Organization: ESSG CPSD PDD Power Delivery Division

Job Level: Team Leader/Supervisor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: Relocation from within hiring country only

Travel: Yes, 10 % of the Time

Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.