Wells Fargo Operational Risk Manager 5 Vendor Management and Business Continuity risk and control management in West Des Moines, Iowa

At Wells Fargo, we have one goal: to satisfy our customers’ financial needs and help them achieve their dreams. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers’ expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers’ financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

WELLS FARGO ENTERPRISE INFORMATION TECHNOLOGY

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers’ financial needs and help them succeed financially. The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day – both in the United States and across the globe – than any other division in our company.

The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. EIT also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, EIT manages world-wide technology for more than 8,700 stores and 12,500 ATMs – larger than Starbucks and The Gap combined.

POSITION RESPONSIBILITIES

This role will have accountability for risk management within the aligned EIT functions as First Line of Defense (“FLOD”). Our environment continues to be one of heightened standards, raised risk consciousness, and regulatory requirements. The model through which we deliver risk programs and oversight is changing. This role is created in alignment with the new comprehensive First Line of Defense risk structure for Enterprise Information Technology. As the first line of defense, this role provides credible challenge to the EIT group, consistent with the Wells Fargo Vision & Values and risk appetite.

The EIT Operational Risk Manager will lead the planning and execution of critical FLOD risk functions, in alignment with the Corporate Risk Model and EIT Risk Target Operating Model. Accountabilities of the EIT ORM include:

  • Plan:*

  • Document risk(s) within EIT’s Supplier Vendor Management and Business Continuity processes

  • Evaluate risks and prioritize risk and remediation work

Identify & Assess:

  • Support risk assessments that evaluate the environment and estimate the level and trends of inherent risk, the effectiveness of associated controls and the level and trends of residual risk

  • Proactively identify risks within EIT across internal and external events

Control & Mitigate:

  • Design and implement effective and proactive action plans that appropriately mitigate risks in a sustainable manner and define Key Risk Indicators to track impact

  • Operate controls in an effective manner to mitigate risks and deliver IT value

  • Execute the EIT-related compliance process (e.g. Audits, CICATs, SOX) and IT Policy Management & Exceptions

Monitor & Report:

  • Monitor controls to identify gaps and prevent, correct, detect operational risk issues

  • Identify, measure, monitor, support and complete EIT risk management training, communication, and outreach programs

  • Integrate continuous improvement with metrics and monitoring

Required Qualifications:

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 6+ years must include direct experience in compliance, operational risk management, or a combination of both

  • 7+ years of management experience

Desired Qualifications:

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

  • Ability to articulate complex concepts in a clear manner

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5448883&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.