Oracle Manager of Technical Program Managers - Public Cloud Infrastructure (JoinOCI-CustomerOps) in West Jordan, Utah

Manage people for product development programs or projects focused on the delivery of a product through the design process, and into a finished state for external customers.

Manage people for product development programs or projects involving department or cross-functional teams focused on the delivery of a product or computer-based system through the design process, and into a finished state for external customers. Plan and direct resource schedules as well as project budgets. Monitor the product/program/project from initiation through delivery, interfacing with customer on technical matters. Organize interdepartmental activities ensuring completion of the product/program/project on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction. Select, develop, and evaluate personnel to ensure the efficient operation of the function.

Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development and product management. BS or MS degree or equivalent experience relevant to functional area. Typically four years of project management, product design or related experience needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

/The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world s biggest challenges. /

/We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer s business critical applications/.

Are you interested in building large-scale distributed infrastructure for the cloud? Oracle s Cloud Infrastructure team is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best in class, foundational cloud networking services.

https://cloud.oracle.com/en_US/bare-metal

Our team designs, engineers and operates the security for our premier cloud IaaS and PaaS services. We are reimagining the traditional enterprise thinking of security and creating an environment suitable for the most demanding and security conscience customers with our new large scale distributed services. Our services expose highly available, software defined networking (SDN) capabilities for virtual network formation to our elastic compute customers and we're here to protect them.

We are looking for a Manager of Cloud Technical Program Managers to help us push the boundaries of what can be accomplished in both current and the next generation of Oracle Cloud services. The ideal candidate will have proven experience managing direct reports and a set of projects and participation in both short and long term strategy planning. As a member of our highly collaborative and motivated team, you will work with business stakeholders, project managers, and technical staff to deliver effectively against commitments. Challenges and opportunities are plentiful in this role as you apply your knowledge in program management to help secure the next generation of Oracle Cloud capabilities.

Key Responsibilities

o Responsible for ongoing driving of the monitoring of systems and services to achieve uptime SLAs.

o Responsible for the reporting of Incidents, problem management, Changes, and Maintenance activities with metrics and trend analysis

o Coordinate maintenance and monitoring of the OCI platform with Service Engineering team.

o Contribute to the ongoing development and improvement of service team monitoring and KPIs.

o Ensure service teams have the necessary documentation including SOPs, Runbooks, KBs, etc. as required. Continue to raise the bar in this area across the organization

o Participate in routine health checks and audit of systems to report on usage and identify service improvements.

o Work with Service Team Engineering and Project Management teams in ensuring standards around ongoing operational activities from teams.

o Coordinate training and cross training of teams as required to provide operational support.

o Provide technical leadership.

Preferred Skills

o Strong communication and interpersonal skills with proven ability to impact & influence key stakeholders

o Familiarity with Cloud technologies

o Outstanding technical problem-solving skills and a passion to solve hard problems

o Demonstrated ability to influence and drive change across technology and business teams

o Demonstrated ability to work in a self-directed manner, seeking out areas that need attention, rather than being asked to look at specific problem areas.

o Previous management experience

Job: *Product Development

Organization: *Oracle

Title: Manager of Technical Program Managers - Public Cloud Infrastructure (JoinOCI-CustomerOps)

Location: WA,Washington-Seattle

Requisition ID: 18001ALH

Other Locations: United States