HCA, Hospital Corporation of America PBX Operator Full-Time Days in West Palm Beach, Florida

JFK Medical Center North Campus West Palm Beach, FL

Facility Description: One family. Same exceptional care with access to a larger network of services. West Palm Hospital is now JFK Medical Center North Campus, an extension of your trusted JFK Medical Center family. By expanding our footprint, we are proud to offer you the best in comprehensive services and care.

Located in the heart of West Palm Beach, JFK North Campus is a 245-bed acute care facility with over 40 years’ experience in providing the highest quality of care to our community. Conveniently located right off I-95, and equipped with large private rooms, soothing environments and technologically advanced medical equipment, our comprehensive service offering not only establishes JFK North Campus as a premiere, full-service hospital but makes certain that our highly trained and caring staff is prepared to address the healthcare needs of those we serve.

The hospital employs over 600 full and part-time employees and over 900 members on its medical staff. With our top-notch specialists, state-of-the-art equipment, highly skilled and compassionate caring staff, we are committed to delivering pleasant patient experiences and positive medical outcomes. JFK North Campus is accredited by the Joint Commission and holds designation as an Advanced Certified Primary Stroke Center. JFK North Campus is proud to be named a Breast Imaging Center of Excellence by the American College of Radiology (ACR). These distinctions are a direct result of our physicians and employees’ commitment to clinical excellence.

/ JFK Medical Center North Campus is a member of the nation’s leading provider of healthcare services, Hospital Corporation of America. HCA has been named one of Ethisphere’s World’s Most Ethical Companies for eight consecutive years. Join our tradition of excellence! / / / / Benefits: / / We offer a generous compensation package for Full-time and Part-time including: vacation, 401k, and Medical Insurance. /

POSITION SUMMARY:

The Switchboard Operator is responsible for answering the Hospital’s phone lines quickly and in a professional manner (i.e., controlled voice quality and good diction) and that all calls are transferred to the appropriate persons. Answers all codes and handles them in the same calm and cool manner and in accordance with the Facility’s policies and procedures. Reports to the Telecommunications Supervisor.

  • Assures that switchboard equipment is operating appropriately at all times.

  • Monitors code phone and alarm system.

  • Maintains accurate phone-repair log.

  • Provides accurate information from the computer system concerning physicians, patients, and census.

  • Answers questions of callers and walk-ins according to Hospital policy.

    POSITION QUALIFICATIONS:

    Education

  • High school or GED Experience

  • Less than one year

Job: *Admitting Registration Clerical & Scheduling

Title: PBX Operator Full-Time Days

Location: Florida-West Palm Beach-JFK Medical Center North Campus

Requisition ID: 01331-3963