Merck Learning Specialist in West Point, Pennsylvania
Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.
The Learning Specialist supports and facilitates learning and development activities for a defined client base within an operation or function. The role supports Learning Leads and Sr. Learning Specialists in the execution of the L&D strategy through consulting and delivery on appropriate learning solutions. S/he interacts with and influences (first line) to mid-level managers to understand business goals and performance needs, participates in the development of plans and executes learning plans aligned to the business strategy. Success in this role depends on the candidate’s ability to collaborate with leaders in the business, Learning Leads, and other Learning Specialists, as well as work cross-functionally to act as a partner and point of contact for the business’ performance needs and communicate them to support design and delivery of learning solutions.
Reporting to the Learning Lead, the primary focus of the Learning Specialist is to:
Diagnose a client’s learning challenges and propose solutions
Design and develop necessary learning solutions to drive positive business results
Partner with Subject Matter Experts (SME) to develop training content
Leverage and strengthen the skills of SMEs to ensure effective training solutions and sustained results
Lead or be a member of a high performing team assigned to develop standard process for the organization
Effectively use metrics and measurement to ensure that learning solutions result in desired on-the-job behavior changes
Maintain compliant training curriculums and job codes in the area they support
Deliver Training if needed
Applies team effectiveness skills, listening and integrating diverse perspectives from across the work group; contributes and adds value to the achievement of team goals.
Influencing: Ability to partner, collaborate, and impact decisions within the organization
Interpersonal Relationships: Demonstrated skill in applying approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner
Oral and Written Communications: Ability to express oneself to provide information to others effectively and in a succinct manner; advanced verbal, written, and presentation abilities; ability to ask thoughtful questions to gain insights, listen, and understand other perspectives
Decision Making and Critical Thinking: Ability to make problems visible, propose viable solutions, and capitalize on opportunities that occur by chance or by self-creation.
Adult Learning: Theory and Practice: Experience in applying concepts and practices of adult learning to meet the dynamic needs of the business
Learning Needs Analysis: Some experience in assessing competency gaps and identifying what people need to learn for successful individual and organizational performance
Training Delivery: Ability to effectively deliver or facilitate training in face-to-face and instructor led session
Education Minimum Requirement:
- BS/BA degree in Science, Engineering or another area of study.
Required Experience and Skills:
Minimum of two years in a highly regulated industry (preferably biotech/pharmaceutical manufacturing)
Proven interpersonal skills, as well as very strong verbal and written communication skills
Design and Development of Training Programs
Facilitation and Presentation skills
Preferred Experience and Skills:
Collaborative and a team player, able to develop rapport and credibility with key stakeholders
Demonstrates a sense of urgency, when applicable, to drive sustained business results
Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.
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Visa sponsorship is not available for this position.
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Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of it’s manifestations.
Job Technical Training
Title: Learning Specialist
Primary Location: NA-US-PA-West Point
Requisition ID: TEC001395