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Oracle Consulting Technical Manager Marketing Technology Services AM in Westchester, Illinois

As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle solution meets the customer s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

POSITION: Consulting Technical Manager, OMC Tech Services

LINE OF BUSINESS: ORACLE MARKETING CLOUD

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Job Summary

This role is responsible for overseeing new clientonboarding engagements for the Responsys, Infinity, CX Audience and CX Unityproducts. Implementations range from selfservices to full service, simple configurations, to multi brand/multi-channelconfigurations. The successful candidatewill have an extensive background in supporting previous digital marketingautomation tool implementations and a solid understanding of data structurebest practices and APIs. Application ofproject management and agile methodologies are key to a successfulimplementation.

As part of this role, the Consulting Tech Manager will:

Have wide-ranging experience, uses professionalconcepts and company objectives to resolve complex issues in creative andeffective ways.

-{PS..0}->Determine methods and procedures on newassignments and may coordinate activities of other personnel (Team Lead).

Develop Best Practices to coach and mentor otherteam members.

Knowledge & Skills

-{PS..1}->Previous Digital Marketing Automation toolexperience or knowledge of Oracle OMC product suite

Previous experience leading new Client on boardings/implementations

-{PS..2}->Demonstrated mentoring and leadership experience

Oracle Responsys Administration capabilities& certification

-{PS..3}->API integration solution design

HTML, CSS

-{PS..4}->Javascript and landing page automation

SQL/PLSQL script

-{PS..5}->Data Modeling & RDBMS

Linux/Unix command

-{PS..6}->Multi-channel Responsys Program designs

Deep systems integration experience

-{PS..7}->OMC Cross-Product Integration Design andExecution

Formal project management knowledge and complexproject experience

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Essential Job Duties

-{PS..8}->Lead new Client on boarding s and platformconfigurations to Customer spec.

Conduct Client facing project scope exercise,draft BRD, obtain Client sign-off, build, draft UAT plan, QA, and release intoproduction.

-{PS..9}->Manage implementation to project scope,contracted hours, and within budget.

Upsell customer on additional product featuresand consulting services to ensure product usage and Client satisfaction.

-{PS..10}->Develop Client transition plan fromimplementation to managed services or alternate support plan.

Train Client on product functionality (asrequired)

-{PS..11}->Works on complex issues where analysis ofsituations or data requires an in-depth evaluation of variable factors.

Exercises judgment in selecting methods,techniques and evaluation criteria for obtaining results.

-{PS..12}->Manages complex, multi-discipline projects withmany stakeholders.

Networks with key contacts outside own area ofexpertise.

Preferred Experience:

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-{PS..13}->8 years of related experience in DatabaseMarketing, Technology & Project Management

Subject Matter Expert (Technical/Best Practice)

*Travel may be required

Job: *Consulting

Organization: *Oracle

Title: Consulting Technical Manager Marketing Technology Services AM

Location: United States

Requisition ID: 19000JVI

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