American Water Supervisor, Production - Waste Water in Woodbridge, Virginia

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 7,200 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

Responsible for supervising front-line personnel and implementing operational processes that are engaged in the functional area of Production for wastewater operations.

Key Accountabilities

  • Supervise a team of front-line staff engaged in production operations.

  • Schedule training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies.

  • Participate in the resolution of union and/or non-union labor issues.

  • Record, compile and provide operating data to track the financial performance of production operations.

  • Coordinates the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget.

  • Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible.

  • Day-to-day implementation of security efforts at all production facilities. Supervise daily activities to ensure that adequate quantities of treated water meeting all regulatory standards are provided to customers at all times. Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied.

Knowledge / Skills

  • Knowledge of the regulated water business and the regulations impacting the business.

  • Knowledge of company policies and procedures, practices, and trends.

  • Knowledge of process and operational areas.


Dealing Effectively with Direct Reports


Directing Others

Managing / Measuring Work


Sharing Information

Experience / Education

  • Two (2) years of relevant experience.

  • Bachelor’s Degree in operational discipline, management, or related technical discipline or equivalent work experience.

  • Virginia Class 1 Waste Water License preferred.

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.