Farmers Insurance Application Deployment & Operations Lead in Woodland Hills, California
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This is an exciting time to join Farmers, where we work on high-profile and high-impact cross-functional projects that will not only change the way we operate but are equally very rewarding. The ideal candidate will be a key member of the Agency Commission Calculation & Reporting Team with Lead level responsibilities across application deployment and operations.
Consider joining our team if you are passionate about Data, enjoy problem solving, and working with like-minded IT and business professionals.
Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on LinkedIn ! *
Leads the Commission Calculation & Reporting application deployment and operations while applying financial data management governance policies, procedures, and best practices to ensure high quality and availability
Essential Job Functions
- Responsible for Commission Calculation & Reporting application (release) deployments & production support operations.
- Oversees planning, coordination, and deployment application changes to production, including quality assurance (QA).
- Interfaces with various stakeholder IT Teams to ensure the timely and high-quality deployment of release projects.
- Leads production support operations, including data load scheduling, execution, and validation.
- Facilitates production incident management, including impact and root cause analysis through resolution.
- Publishes monthly Service Level Agreement (SLA) report.
- Ensures continued strong and collaborative partnership with business stakeholders.
*Education Requirements: *High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience.
- Minimum 5-7 years of IT experience in a hands-on technical role.
- Minimum 3-5 years of experience supporting / leading application operations (production support).
- Minimum 2-3 years of experience supporting / leading application deployments / change management.
- Experience independently planning, leading, and overseeing multiple concurrent assignments.
- Experience planning / supporting software and hardware upgrades.
- Experience working with SQL Server; ability to analyze SSIS packages.
- Experience with MS Office (Excel, Word, PowerPoint).
Special Skill Requirement
- Detail oriented, quick learner, and self-starter.
- Ability to articulate technical issues, root cause, and remediation plans in simple terms.
- Experience in a P&C Insurance organization, preferred.
- Experience with Incentive Compensation Management (ICM) tools/applications, preferred.
- Experience with Agile SDLC methodology, preferred.
- Experience working with Mainframe.
- Good written and oral skills in local language.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
Job: *Information Technology
Organization: *Farmers Insurance
Title: Application Deployment & Operations Lead
Location: California-Woodland Hills
Requisition ID: 190007CL